Regional People & Culture Manager

At Falck, we're not just a company; we're a lifeline. As a global emergency medical services provider with deep roots in Denmark, we deliver critical BLS and ALS services that profoundly impact lives across California, Colorado, Texas and beyond. Since 2010, we've become one of the largest private EMS providers in the U.S., driven by a mission to serve communities and families when they need us most.

Curious about the Falck difference? Watch a short video to see what it truly means to join our team:

"Bring Care into your Career"

Are you a dynamic P&C leader ready to make a tangible impact? As our Regional People & Culture Manager, you’ll be the strategic force driving our P&C initiatives across a multi-location region, based out of our Orange, CA office. This role has full P&C accountability across multiple locations within the region, including overseeing operations across California and Florida. Working hand-in-hand with regional and site-level leadership and our Senior People & Culture Manager, you’ll design, implement, and champion programs that not only propel our business forward but also build a thriving, resilient organizational culture.

This isn't just about P&C; it's about shaping the employee experience, fostering growth, and ensuring Falck continues to be a place where our heroes can excel.

$120,000 (annual)

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Paid Time-Off

As a Regional People & Culture Business Partner, you will be pivotal in:

• Serve as the trusted advisor to assigned business leaders.
• Build strong relationships with leaders and labor union members to understand business priorities and workforce needs.
• Coach leaders on employee relations, performance management, leadership effectiveness, and difficult employee conversations.
• Support organizational change initiatives through thoughtful change management and communication planning.
• Promote a positive employee experience aligned with organizational values and culture.

• Manage employee relations matters, conducting investigations and recommending appropriate resolutions.
• Advise leaders on interpretation and consistent application of collective bargaining agreements, company policies, procedures, and employment laws.
• Support recruitment, internal promotions, transfers, and workforce planning activities in partnership with Talent Acquisition.
• Facilitate performance management processes, including coaching, performance improvement plans, and corrective actions.
• Partner with leaders on compensation recommendations, ensuring alignment with job architecture, salary structures, and organizational guidelines.
• Support leave management, accommodations, and return-to-work processes in partnership with the benefits team.
• Ensure timely and accurate HR documentation and system transactions.
• Maintain compliance with federal, state, and local employment regulations.
• Identify opportunities to improve HR processes, simplify workflows, and increase operational efficiency.
• Partner closely with Shared Services, Talent Acquisition, Payroll, Benefits, and Labor Relations to ensure seamless delivery of People & Culture services.
• Participate in enterprise People & Culture initiatives and projects.
• Contribute to the development and implementation of standardized policies, procedures, and frameworks.

We are seeking a seasoned P&C professional who possesses the following qualifications:

• Bachelor's degree in Human Resources, Business Administration, or equivalent work experience.
• Five (5) or more years of progressive Human Resources experience.
• Demonstrated experience advising leaders on employee relations, performance management, and organizational issues.
• Highly organized, excellent communication, coaching, and interpersonal skills.
• Strong working knowledge of employment laws and HR best practices
• Strong analytical, problem-solving abilities, and ability to work through ambiguity.
• Experience managing multiple priorities in a fast-paced…