Information Technology Support Technician

Job in Orange, Orange County, California, 92613, USA

Listing for: Insight Global

Full Time position
Listed on 2026-05-16

Job specializations:

IT/Tech
IT Support, Technical Support, HelpDesk/Support, Desktop Support

Salary/Wage Range or Industry Benchmark: 28 - 35 USD Hourly USD 28.00 35.00 HOUR

Pay Rate

$28/hr- $35/hr (depending on experience)

Qualifications

Field Service, Desktop Support, or Device Integration Specialist background
OS troubleshooting experience (Windows/ Mac)
Networking knowledge (rack/stack, cabling, network closet setup, etc.)
Good communication skills, both verbal and written
Comfortable working in a hospital Emergency Room, Operating Room, etc.

Plusses / Nice to have Experience working in a healthcare environment

Basic understanding of EHR/EMR systems (i.e. Epic, Cerner, Meditech, Allscripts, etc)
End User support experience (Preferably healthcare providers)

Essential Job Functions

Provides application support for assigned departments and work groups. Supports the hardware and software environments across all platforms, including but not limited to, application support, hardware support and troubleshooting, and network support and troubleshooting. Works closely with the Applications team assigned to these areas to coordinate and collaborate with various stakeholders, system users, HAIS, and/or vendors to investigate problems and to devise solutions.

Example

Tickets

Broken LCD screen in a patient’s room in the ER.
Windows not launching correctly on a device in the Operating Room.
Epic/ Cerner EHR not running or opening properly, etc.

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