IT Strategy Consultant – vCIO, TAM
Job in
Orange, Orange County, California, 92613, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, Cybersecurity
Job Description & How to Apply Below
Responsibilities
- Manage an assigned portfolio of clients as a Technical Account Manager (TAM)
- Serve as both a technical and consultative resource within the Managed IT Services division
- Work closely with internal teams (Sales Engineers, Helpdesk, Onboarding, and Project Delivery)
- Ensure clients effectively leverage, maintain, and evolve their IT environments
- Act as a trusted advisor, aligning technology with business goals
- Drive IT strategy and ensure high levels of client satisfaction through proactive communication, planning, and relationship management
- 5+ years of experience in one or more of the following roles:
Technical Account Management, vCIO, IT Director, or Senior IT Consultant - Proven experience with IT budgeting, strategic planning, and technology roadmap development
- Experience presenting to C-level executives and conducting Technical Business Reviews (TBRs)
- Strong understanding of ROI analysis and cost-benefit justification for IT investments
- Ability to translate complex technical concepts into business language
- Deep knowledge of cloud and infrastructure technologies, including modern network, security, and collaboration platforms
- Strong aptitude for customer service and client retention
- Excellent verbal, written, and analytical communication skills
- Highly organized with the ability to manage multiple priorities effectively
- Ability to remain composed and focused under pressure while managing client escalations
Collaborative mindset with the ability to work cross-functionally with technical and non-technical teams - Bachelor's degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience) MSP experience strongly preferred
- Technical Account Management
- vCIO
- IT budgeting
- strategic planning
- technology roadmap development
- ROI analysis
- cost-benefit justification
- cloud technologies
- infrastructure technologies
- network security
- Technical Account Management
- vCIO
- IT budgeting
- strategic planning
- technology roadmap development
- ROI analysis
- cost-benefit justification
- cloud technologies
- infrastructure technologies
- network security
- customer service
- client retention
- verbal communication
- written communication
- analytical communication
- organizational skills
- multi-priority management
- composure under pressure
- relationship management
- collaboration
- Bachelor's degree in Computer Science
- Bachelor's degree in Information Systems
- Bachelor's degree in Business
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