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IT Service Desk Manager - Lead & Elevate End-User Support
Job in
Orange, Orange County, California, 92613, USA
Listed on 2026-08-22
Listing for:
Carrington Holding Company, LLC
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Systems Administrator
Job Description & How to Apply Below
Carrington Mortgage Holdings is seeking a Senior Service Desk Manager to lead a team of Sr. Desktop Technicians and Desktop Support staff.
The role focuses on enforcing service delivery standards, managing performance, and driving continuous improvement to enhance customer satisfaction and operational efficiency. You will liaison between business units and IT leadership, report to the VP of IT Operations, and ensure all activities comply with company policies and applicable laws.
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