Regional Director of Service & Maintenance Job Orange area,California USA,Management

Regional Director of Service & Maintenance

This position will provide day-to-day leadership and management for the company that is internally and externally aligned with KDC's overall strategic vision, culture, philosophy, mission, short-term/long-term goals, and policies. The Regional Director of Service and Maintenance communicates and enforces policies, procedures, and operations determined by the VP of Service & Maintenance. This position is responsible for the overall success of the region.

Apply if you:

Bring a cooperative spirit to your team and neighboring department.
Have an understanding that through your contributions, you aid in the overall Company’s success.
Pursue continuous efforts to see beyond current business modes and methods.
Embody an understanding that as a committed team member, tenure with an organization is achievable.
Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level.

Cirks Construction Inc. (CCI), dba KDC Construction, is a leader in the Grocery/Retail/Restaurant construction industry with diverse individuals dedicated to our people, customers, projects, and community. We strongly focus on building a culture encouraging our employees to grow personally and professionally. KDC is also a proud recipient of the Top Workplaces 2022, 2023, and 2024, presented by the Orange County Register.

Performance Expectations

Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to SMILE.

Synergy – bring a cooperative spirit to your team and neighboring departments.
Marketing – understanding that through your contributions, you aid in the overall Company’s success.
Innovation – continuous efforts to see beyond current business modes and methods.
Longevity – understanding that as a committed team member, tenure with the organization is achievable.
Excellence – bring your whole self to work. Applying your knowledge, skills, and abilities to ensure that every task you perform is performed at the highest level.
Concern for Safety
Ensuring Accountability
Exemplifying Integrity
Planning and Organizing
Problem Solving
Project Management
Resilience
Teamwork
Thinking Strategically

JOB DESCRIPTION

Management and oversight of Service Managers in assigned regions.

Responsible for managing a designated budget to meet financial expectations.

Ensures that all work requests are completed on schedule and updated in customer systems.

Ensures timely follow-up and resolution to work exceptions.

Maintains quality service by analyzing and resolving quality and customer service problems, identifying trends, recommending system improvements, and enforcing Company and customer service standards.

Develop strategic plans with pertinent business, financial, service, and operational information; identify and evaluate trends, define objectives, and evaluate outcomes.

Supports the Service Managers in developing, implementing, and managing the annual budget process, tracks budget performance, schedules expenditures, analyzes variances, and provides performance reports to senior management.

Serves as a responsible leader through the direction and guidance of the team to ensure all safety requirements for all jobs are upheld.

Ensures proper safety rules, regulations, and incident reporting are followed.

Other duties as assigned.

Administration
:

Responsible for staffing projections (field/administrative).
Reviews and approves expense reports and PTO requests.
Participates in bonus and salary reviews
Invoice oversight, ensuring accuracy, timeliness, and compliance.
Oversees regional Customer, Field, Employee, and financial KPIs.

Staff Management and Development
:

Oversees the hiring, job assignment, training, and development of Service and Maintenance staff.
Provide challenges, goals, and vision for the Service and Maintenance region.
Prepares and presents performance reviews for direct reports and others as appropriate.
Manages team performance, including…


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