Section Manager III, Bus Operators​/Training

Section Manager III – (STS)

Under general direction, supports and enhances the operational effectiveness of OCTA’s Bus Operations Department. This leadership role develops and oversees policies, procedures, and work processes that promote safe, reliable, and efficient bus service delivery. The position collaborates across operating bases and functional support teams to ensure alignment with departmental goals and agency-wide objectives.

This is an exempt, management position in Salary Grade 235:
Min $ – Mid $ – Max $ per year. The starting salary will be within this range based on qualifications.

This posting will remain open until filled.

• Provide direct management and oversight of Operations Training programs, ensuring workforce readiness focused on safety, courtesy, and reliability
• Manage and oversee the HASTUS system for Bus Operations, including system releases, training, and coordination with Information Systems
• Ensure data accuracy within HASTUS, including payroll compliance for Coach Operators
• Oversee and evaluate the Bus Operations On-Board Evaluator Program to ensure performance standards are met
• Develop, maintain, and update department policies, procedures, and work rules outlined in the Coach Operator Handbook
• Lead grievance investigations and hearings; ensure consistent application of labor agreements and regulatory requirements
• Facilitate Joint Labor-Management Safety Committee meetings and ensure compliance with PTASP and OCTA safety policies
• Prepare reports, technical memoranda, and presentations for executive leadership, the Board of Directors, labor organizations, and public stakeholders
• Represent Bus Operations on cross-divisional technology and operational project teams
• Assist with contract development, negotiation, administration, and compliance monitoring

• Bachelor’s degree in Business, Public Administration, Transportation, or related discipline
• Minimum of six years of experience in transit operations or comparable service-related industry
• At least three years of management experience within a union and non-union workforce environment
• Strong knowledge of labor relations, collective bargaining agreements, and regulatory compliance
• Experience managing operational systems (HASTUS experience highly desirable)
• Excellent analytical, problem-solving, and decision-making skills
• Strong written, verbal, and presentation abilities
• Budget planning experience (desirable)
• Supervisory and labor law coursework (preferred)

• Ability to obtain a California Class B Driver License with Passenger and Air Brake Endorsements (preferred)
• Adaptability and flexibility to work irregular shifts, including evenings, weekends, and holidays when required
• Ability to provide leadership during emergency situations

• Lead initiatives that directly impact the safety and reliability of bus service
• Shape policies and training programs that support frontline operations
• Collaborate with leadership, labor representatives, and cross-functional teams
• Play a key role in advancing OCTA’s operational excellence and workforce development
• Competitive compensation, comprehensive benefits, and leadership growth opportunities

Join a team where innovation, integrity, and strategic thinking are valued. Apply now to help drive operational excellence within OCTA’s Bus Operations Department.

OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or any other legally protected status.