Production Printer Technician

Production Printer Technician

Pacific Office Automation is currently seeking a Production Printer Technician who is skilled in repairing and maintaining Konica Minolta Production Printers for our office in Orange, CA.

If you are a self-driven, service expert who is detail-oriented and capable of multitasking, we want to talk to you!

• Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, and facsimiles
• Diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines.
• Must have experience with servicing and repairing Konica Minolta production level
• Applicants with any advanced Konica Minolta certifications are required
• Strong computer knowledge
• Minimum of 2 years of experience operating large format printers, preferably in a professional printing environment
• Providing high-quality technical support and expertise by complete each service call according to service agreements and requirements
• Effectively complete all territory assignments and developing options to resolve unexpected problems
• Participates in training to remain up to date with new products and procedures.
• Provide specialist service to other field service technicians for unresolved technical problems/issues
• Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities
• Working in a fast-paced environment

• 2-6 years minimum of relevant experience
• Must have experience with servicing and repairing production level office equipment such as copiers, printers, fax machines, mailing machines, etc.
• Production Print certifications are highly preferred
• Strong computer knowledge
• Excellent customer service communication skills are essential
• Strong problem-solving and mechanical/electrical skills
• Strong working knowledge of Windows 10 applications
• Highly motivated and capable of working independently in the field
• Must possess a valid driver's license with a clean driving record. A company car will be provided

• $22 -$38 an hour DOE
• Advancement and growth into leadership roles
• Team-player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA/HSA programs
• Company car for work and personal use

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.