Volunteer & Community Partnerships Manager

Volunteer & Community Partnerships Manager

This is an exciting opportunity to join a dynamic and growing non-profit organization that provides programs and services to over 27,000 children, families, and seniors living in affordable housing and workforce communities across the country. We connect, engage, and empower residents across four key initiatives:
Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building, serving as vital links between residents and services in an autonomous, community-focused environment. Our impact is tangible and life-changing, as evidenced by the success stories shared on our website:(Use the "Apply for this Job" box below)./

The Volunteer and Community Partnerships Manager provides strategic leadership for Project Access's volunteer engagement program, corporate volunteer partnerships, internships, and community engagement initiatives. The position builds on an established, multi-state volunteer and internship infrastructure and advances the organization's mission to foster community engagement, support operational needs, and create value across teams and programs.

What you’ll do

• Maintain, formalize and scale a comprehensive volunteer engagement strategy.
• Recruit, screen, onboard, train, and engage volunteers while providing oversight for corporate volunteer experiences and partnering with site teams to support intern engagement, supervision, and academic requirements.
• Maintain and expand relationships with corporations, civic organizations, universities, and faith-based communities to expand volunteer participation.
• Coordinate volunteer support for fundraising events, including signature events such as golf and pickleball tournaments.
• Continue building out the Adopt-a-Resource Center volunteer initiative.
• Formalize and expand the current internship and volunteer relationships with corporates, colleges and universities.
• Maintain and create volunteer policies, procedures, training materials, and risk-management practices.
• Track volunteer participation, hours, retention, satisfaction, and economic impact using the organization's tools.
• Produce monthly and quarterly performance dashboards.
• Partner with Development staff to cultivate volunteers into donors, ambassadors, sponsors, and committee members.
• Collaborate with Marketing to highlight volunteer stories and community impact.
• Support board committees and community advisory groups as assigned.

Required Qualifications

• Bachelor's degree required.
• 3+ years of progressively responsible volunteer management, nonprofit leadership, community engagement, or related experience.
• Demonstrated ability to recruit and lead volunteers.
• Experience working with CRM systems (Bloomerang preferred).
• Strong project management, communication, presentation, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.

Core Competencies

• Strategic leadership; volunteer engagement; partnership development; fundraising collaboration; project management; data analysis; public speaking; team leadership; customer service; continuous improvement.

Key Performance Indicators

• Volunteer recruitment and retention
• Internship placements
• Timeliness and accuracy of reporting

30-60-90 Day Success Plan

• This plan assumes a handoff from the outgoing volunteer manager, including documented processes, warm introductions to existing corporate and university contacts, and CRM/data continuity
• First 30 Days: Complete handoff with outgoing volunteer manager and assess current program, meet stakeholders, review systems, establish priorities.
• Days 31–60: Continue supporting established internship programs and ongoing recruitment, identify improvements in onboarding/training, maintain dashboard reporting, continue corporate outreach.
• Days 61–90: Identify new internship programs to establish, Adopt-a-Resource Center initiative to expand, update annual volunteer calendar, maintain current KPI dashboard.

The details:

• Work location: Hybrid near corporate office in Orange, CA
• Work schedule: This is a full-time, exempt position with a work schedule of Monday through Friday and may include evenings and occasional weekends as needed.
• R…