Retail Lead – Specialty Toy & Gift Store

Tiddlywinks Toys & Games Retail Lead - Specialty Toy & Gift Store Orange, CA Part time Company website

We are seeking an experienced Part-Time Retail Lead to join our team with a minimum 4 years of retail experience required. We specialize in educational, imaginative, and unique toys—including classic and retro-inspired products that encourage creativity and play. Our store offers a distinctive shopping experience, and we are looking for an experienced retail professional who can help us maintain that standard.

A toy store should be an inviting place of magic, wonder, and whimsy. Launched in 2012, we set out to make Tiddlywinks just that. Since our first day, we've welcomed guests of all ages, from all over the state, and even out of the country. We've had the privilege of being here for many important life milestones, including baby announcements, birthdays, anniversaries, and graduations.

Over the years, we've watched our community grow, and it's important to us that we contribute to that growth in our own special way, including involvement in our cities annual activities and supporting local philanthropic organizations.

We believe that no one is too old to have fun in a toy store, so all our toys, games, and books are designed to spark imagination and encourage play in all ages. We have something for every generation; items that can bring back childhood memories or create new ones. But we think that a toy store is more than just its products.

At Tiddlywinks, our magic comes from you. We know and love the families that come through our doors, and we welcome all to join in the fun!

Key Responsibilities & Requirements

• Lead and support staff during daily store operations
• Maintain merchandising, visual presentation, and store organization standards
• Previous retail leadership, supervisory, or management experience strongly preferred
• Demonstrated experience managing and directing staff
• Strong understanding of retail operations and merchandising standards
• Deliver exceptional customer service and build strong customer relationships
• Strong communication and interpersonal skills
• Ability to coach, mentor, and develop employees
• Ability to manage competing priorities in a fast-paced retail environment
• Strong organizational and problem-solving skills
• 25-30 hours per week with a consistent schedule

Full weekend availability is required

If you have a strong retail background and enjoy working in a unique, customer-focused environment, we would love to hear from you.