Account Manager-SC Fuels Division

Job Description

Pay Rates Starting between: $26-$30/hour plus uncapped commission

The purpose of this job is to develop and provide focus on customer relationships, grow volume, manage attrition and respond to customers’ needs.

• Responsible for generating referrals from base customers and conducting in-person quarterly business reviews for top 50 customers to drive increased volume

• Contact new base customers within 48 hours of account assignment to schedule personal introduction with current BDM
• Perform volume usage analysis to increase domestic gallons
• Provide solutions to ensure sales targets are not impacted

• Contact customers with a 20% or greater decrease in weekly volume as reported on the weekly volume report and schedule visits as needed

• Customized customer reporting
• Customer support, education and training
• Manage sales activity in Salesforce
• Analyze and provide pricing/payment terms
• Liaison with Credit Department for collections
• Fraud review and recommendations to reduce risk
• Process card issues
• Report and analyze KPI’s
• Attend weekly sales meetings in person

• 2 years of relevant industry sales, and/or customer service experience
• High School Diploma or equivalent
• Ability to travel within assigned region using own transportation
• Good driving record
• Ability to learn company systems and processes with training
• Advanced Microsoft Office skills
• Advanced CRM (preferred Salesforce), PRS, and other company software skills
• Knowledge of fuel and trucking industry
• Knowledge of company products and offering
• Excellent written and verbal communication skills
• Professional demeanor when communicating in person, email or phone
• Ability to manage time and prioritize work
• Highly organized with attention to detail
• Ability to quickly learn new technology and use technology in all areas related to the role
• Strong customer service skills with the ability to influence others and solve problems
• Ability to work in a fast‑paced, dynamic team environment
• Ability to handle multiple tasks, meet deadlines, and work independently
• Travel required less than 25%
• General office work requiring sitting or standing for long periods of time
• Ability to lift boxes weighing up to 30 pounds
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Weekly pay and strong benefits (Medical, Dental, Vision)
• 401(k) + Flexible Spending Accounts
• Employee fuel discount
• Tuition reimbursement to keep your career moving
• A people‑first culture where your work is recognized and your success is celebrated
• This position does not support immigration sponsorship. To be considered you must have the legal right to work in United States without additional sponsorship
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship
• Pilot is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business need.