Sr. Director, Client Partner - Retail; PacificSouthwest

At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations redefine what's possible, shape the future, and get there.

Slalom's Pacific Southwest market is seeking an experienced Senior Director, Client Partner to help grow our Retail & Consumer Goods portfolio across Southern California. This leader will serve as a trusted advisor to retail executives while helping clients navigate growth, customer experience transformation, omnichannel commerce, supply chain modernization, AI adoption, and enterprise technology transformation.

The Senior Director, Client Partner will own and expand strategic client relationships, drive revenue growth, lead complex consulting engagements, and partner closely with capability leaders to deliver measurable business outcomes.

• Own and grow a portfolio of strategic Retail & Consumer Goods accounts.
• Build trusted relationships with C‑suite and senior business leaders across merchandising, digital, operations, marketing, supply chain, data, and technology functions.
• Develop and execute account strategies that drive revenue growth, profitability, and long‑term client value.
• Lead sales pursuits from opportunity shaping through proposal development, contract negotiation, and close.
• Identify opportunities to bring Slalom's full suite of capabilities to clients, including:
  • AI & Data
  • Customer Experience
  • Digital Commerce
  • Modern Workplace
  • Cloud
  • Product Engineering
  • Supply Chain & Operations Transformation
• Partner with delivery teams to ensure exceptional client outcomes and delivery excellence.
• Collaborate with Microsoft, Salesforce, Adobe, AWS, Google and other ecosystem partners to accelerate client impact.
• Serve as a visible market leader by building relationships across the Retail & Consumer Goods community and representing Slalom at industry events.
• Build and mentor high‑performing account teams while fostering a culture of collaboration, accountability, and growth.

• 12+ years of consulting, professional services, or industry leadership experience.
• Experience owning and growing large enterprise accounts within Retail, Consumer Products, eCommerce, Specialty Retail, Grocery, Luxury, Apparel, or adjacent sectors.
• Proven success selling and delivering business and technology transformation initiatives.
• Existing executive relationships within the Southern California retail ecosystem.
• Demonstrated ability to grow revenue through account expansion, new logo acquisition, and strategic client development.
• Strong executive presence and the ability to influence senior stakeholders.
• Experience leading complex consulting engagements and cross‑functional teams.
• Familiarity with retail industry priorities such as:
  • Omnichannel customer experience
  • Digital commerce
  • Loyalty and personalization
  • Store modernization
  • Supply chain transformation
  • Data & AI
  • Workforce enablement

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co‑create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long‑term disability. We also offer yearly $350 reimbursement account for any well‑being‑related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges:
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