Fire Alarm Service Technician

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs.

Employment is contingent upon successful completion of job-related pre‑employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

At Fortis Fire & Safety, we provide industry‑leading fire protection and security services across the United States, in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time. We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, Life Safety Management, Piper Fire Protection, and VFS Fire & Security Services.

Joining Fortis means becoming part of a nationwide, next‑generation fire protection company dedicated to a People‑First philosophy, investing in team training and development, and offering a competitive benefits package.

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, dental, and vision insurance
• Short‑term/Long‑term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process.

VFS Fire & Security Services is seeking a skilled and motivated Fire Alarm Service Technician to support our Fire Alarm Services team. This role is responsible for inspecting, testing, servicing, programming, troubleshooting, and repairing fire alarm and life safety systems in accordance with NFPA standards and local Authority Having Jurisdiction (AHJ) requirements. The ideal candidate has hands‑on fire alarm service experience, a strong technical foundation, and the ability to work independently while providing high‑quality customer service.

This position reports to the Fire Alarm Service Manager and supports customers across the assigned service territory.

• Inspect, test, service, troubleshoot, program, and repair fire alarm and life safety systems in compliance with NFPA 72, manufacturer specifications, and local codes.
• Perform scheduled testing including annual, semi‑annual, quarterly, and acceptance testing.
• Program, modify, and verify fire alarm control panels and system devices to ensure proper operation.
• Assist with system updates related to device replacement, system modifications, and code compliance.
• Identify system issues, document deficiencies, and recommend corrective actions.
• Complete clear, accurate, and timely inspection, testing, and service reports.
• Coordinate with customers, general contractors, and AHJs during inspections and testing.
• Respond to service calls and emergency repair requests as needed.
• Follow company safety policies, OSHA requirements, and jobsite procedures.
• Maintain company vehicle, tools, and testing equipment.
• Support and assist junior technicians when needed.

• High School Diploma or GED.
• 5+ years of fire alarm service experience.
• Experience working with and programming fire alarm control panels.
• Familiarity with fire alarm panels such as Notifier, Silent Knight, Fire‑Lite, Edwards, Siemens, Simplex, or similar systems.
• Working knowledge of NFPA 72 and applicable local fire codes.
• Ability to read and interpret blueprints, riser diagrams, and system documentation.
• Strong troubleshooting skills with electrical and low‑voltage systems.
• Good organizational and time‑management skills.
• Ability to work independently in the field.
• Stron…