Supervising Communications Technician

Supervising Communications Technician

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public. This recruitment is being conducted to establish an Open Eligible List to fill current and future vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower-level classifications throughout the County of Orange.

The Orange County Sheriff's Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services.

The Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including:
Infrastructure, Desktop Support, Business Solutions, Operations, Radio Microwave, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities.

The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system.

The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations.

The Technical Systems Unit (TSU) is a highly technical and specialized unit. The unit is responsible for the design, maintenance, and installation of 800 MHz CCCS radio dispatch consoles, base station radios, in-building Bi-Directional Amplifiers, OA1 radios, HCA MED9 dispatch center and ambulance radio certification, and the 900 MHz paging systems. Furthermore, the unit deploys and maintains in-field maintenance, and any additional requests for services, maintenance, installations or repair of mobile and portable radio units, and equipment throughout the County.

The Supervising Communications Technician assigned to the Technical Systems Unit (TSU), field team specialty, will be responsible for evaluating, assigning, authorizing, and confirming the technical services provided by the field and dispatch technicians. They will serve in a supervisor capacity with a minimum of eight direct reports ranging from Utility Drivers to Senior Communications Technicians. The Supervising Communications Technician will oversee all services involving dispatch systems calls, (PVS) Patrol Video Systems installations and in-field maintenance, and any additional requests for services, maintenance, or repair of mobile and portable radio units and dispatch consoles and equipment throughout the County as requested by our partner agencies.

The Supervising Communications…