Road Supervisor

Road Supervisor

Transdev in Orange, CA is hiring a Road Supervisor for our second shift. Road Supervisors ensure all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety.

Competitive compensation package of minimum $26.60 – Maximum $29.73/Hour.

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days (8 standard, 4 floating)
• Other standard benefits: 401(k) retirement plan, medical, dental, vision, life insurance, short‑term disability, and voluntary long‑term disability.

• Responsible for Radio, Operations Dispatch, Terminal, and Road Supervisor functions.
• Communicate job requirements and responsibilities to drivers.
• Day‑to‑day scheduling, counseling, and submitting evaluation reports to local management.
• Conduct on‑scene accident investigations; assist drivers in preparing accident reports, OSHA reports, and safety violation documents.
• Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.
• Observe drivers on the road—correct safety problems on the scene while documenting violations.
• Liaison between drivers and customers and organization for customer service concerns.
• Evaluate and monitor driver safety and performance in compliance with legal, employment, and labor policy matters.
• Assist Safety Manager with DOT/FTA compliance—drug testing and recordkeeping.
• Drive routes as needed.
• Oversee road service assigned carriers by tracking trip performance measures, ensuring routes begin on time, and monitoring incidents.
• Provide customer support by responding to questions and concerns regarding customer trips, including no shows, cancellations, and missed trips.
• Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
• Manage daily service by reviewing route performance and proactively responding to situations impacting customer service.
• Other duties as required.

• High School Diploma or GED.
• Valid Commercial Driver’s License.
• Supervisory or dispatch experience with hourly employees; 2‑3 years transit supervisory experience preferred.
• Computer literate—basic knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.
• Subject to DOT drug testing and a physical examination if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Monday through Friday, 4:00 PM – 12:30 AM.

Work hours may extend beyond the scheduled shift based on operational needs. Occasional weekend work may be required to support business demands.

The essential functions of this position require the ability to:

• Work outside in varying temperature, weather, and humidity conditions—100% of the job is performed outside, often alone and in remote locations.
• Sit for extended periods (up to 6–8 hours per day); frequently walk long distances and on sloped or uneven surfaces.
• Push and pull objects up to 50 pounds, lift materials weighing up to 50 lbs. with or without assistance, and occasionally bend, kneel, or crouch to access ground‑level equipment.
• Withstand heavy traffic areas while performing duties; tolerate exposure to dust, vehicle fumes, and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status.

Transdev maintains a drug‑free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future.
• Successfully pass a pre‑employment drug screen.