Operational Performance Analyst in East Hartford, Connecticut

Operational Performance Analyst

Responsible for facilitating Operational Performance regulatory compliance and business metrics for Gas Engineering and Operations, including creating and reporting performance across the business to engage a continuous processes improvement mind-set.

• Demonstrates an in-depth understanding of gas regulatory and business metrics and is accountable for accuracy in assigned reporting.
• Develop dashboards and visual reports that provide actionable insights and ensure alignment across multiple operating companies. These tools will support leadership in making data-driven decisions.
• Maintain accuracy and consistency of gas regulatory and business metrics in all reporting processes, ensuring compliance with internal and external standards.
• Analyze operational and performance data to identify trends, track key indicators, and recommend improvements in compliance, data management, and operational efficiency.
• Lead proactive self-assessments and continuous improvement initiatives, leveraging historical data and predictive analytics to enhance performance outcomes.
• Collaborate closely with Gas Engineering, Operations, and Networks leadership to review processes, share insights, and implement best practices that drive operational excellence.
• Define and evaluate internal controls, documentation standards, and program effectiveness, ensuring risk mitigation and adherence to regulatory requirements.
• Build and maintain strong relationships within gas business units to foster program development, improve metrics tracking, and enhance reporting capabilities across the organization.

Required Skills/Abilities:

• Ability to lead teams and work in a team environment
• Ability to analyze data, draw conclusions, and make recommendations
• Ability to assist and develop employees.
• Understanding of Natural Gas Industry
• Oral and written communication skills
• Ability to summarize concepts presented accordingly
• Results oriented
• Data analytics and related tools knowledge

Required

Education and Experience:

• Bachelor's or Associate degree or 5+ years total professional experience
• Experience with Performance Operational/Metrics
• Experience with reporting and tracking deadlines when working across different departments
• PowerBI and Advanced Excel skills.

Competencies:

• Develop Self & Others
• Empower to grow
• Collaborate and Share
• Be a role model
• Focus to achieve results
• Be agile

What We Offer:

• Competitive benefits and growth opportunities
• Generous performance-based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career-advancement pathways