Operational Performance Analyst

Operational Performance Analyst

Locations:
East Hartford, CT or Orange, CT

Salary Range: $87,600 - $109,500

Schedule:

On Site - Office

Responsible for facilitating operational performance regulatory compliance and business metrics for Gas Engineering and Operations, including creating and reporting performance across the business to engage a continuous processes improvement mind-set.

• Demonstrates an in-depth understanding of gas regulatory and business metrics and is accountable for accuracy in assigned reporting.
• Develop dashboards and visual reports that provide actionable insights and ensure alignment across multiple operating companies. These tools will support leadership in making data-driven decisions.
• Maintain accuracy and consistency of gas regulatory and business metrics in all reporting processes, ensuring compliance with internal and external standards.
• Analyze operational and performance data to identify trends, track key indicators, and recommend improvements in compliance, data management, and operational efficiency.
• Lead proactive self-assessments and continuous improvement initiatives, leveraging historical data and predictive analytics to enhance performance outcomes.
• Collaborate closely with Gas Engineering, Operations, and Networks leadership to review processes, share insights, and implement best practices that drive operational excellence.
• Define and evaluate internal controls, documentation standards, and program effectiveness, ensuring risk mitigation and adherence to regulatory requirements.
• Build and maintain strong relationships within gas business units to foster program development, improve metrics tracking, and enhance reporting capabilities across the organization.

• Ability to lead teams and work in a team environment
• Ability to analyze data, draw conclusions, and make recommendations
• Ability to assist and develop employees.
• Understanding of Natural Gas Industry
• Oral and written communication skills
• Ability to summarize concepts presented accordingly
• Results oriented
• Data analytics and related tools knowledge

• Bachelor's or Associate degree or 5+ years total professional experience
• Experience with Performance Operational/Metrics
• Experience with reporting and tracking deadlines when working across different departments
• PowerBI and Advanced Excel skills.

• Develop Self & Others
• Empower to grow
• Collaborate and Share
• Be a role model
• Focus to achieve results
• Be agile

• Competitive benefits and growth opportunities
• Generous performance-based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career advancement pathways

Connecticut Natural Gas Corporation

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