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Call Center Scheduling Maestro

Job in Orange, New Haven County, Connecticut, 06477, USA
Listing for: Familysecurityplan
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Family Security Plan seeks a detail‑driven Call Center Coordinator to own scheduling and workforce management for our Customer Connect teams. You will maintain schedules, monitor staffing and adherence, and coordinate with call center leadership on coverage and special projects.

The role requires strong Excel skills, timekeeping experience, and the ability to work cross-functionally in a hybrid Orange, CT environment. A candidate with payroll support exposure is preferred.

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