Administrative Specialist

Administrative Specialist - CT & MO Region

When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!

People. Fitness. Teamwork. Fun. Changing Lives.

• Oversee all paperwork for new memberships and PT services, ensuring paperwork is filled out accurately and in line with membership and PT compliance
• Process all membership and personal training member documents
• Responsible for reporting all Membership and PT Sale discrepancies to club management and Area Director

• Accurately provide Management with all member information necessary to ensure timely resolution to any customer service issues
• Work as the liaison between the club, billing company and customer service department
• Manage customer service emails received to ensure Management can act on them in a timely manner

• Bachelor's degree in Business, Administration, or related field (or equivalent experience)
• Minimum of 2 years of administrative or office management experience with a strong customer service focus
• Proficient in Microsoft Word and Excel
• Knowledge of business and office management
• Strong written and verbal communication skills
• Highly organized with excellent time management and attention to detail
• Ability to manage confidential information with discretion
• Strong analytical, problem-solving, and multitasking skills
• Able to adapt to new technologies and meet deadlines in a fast-paced environment
• Self-motivated with a proactive, team-oriented approach
• Valid driver's license with a clean driving record

• Free gym membership so you can lead by example
• Tiered Health Benefits (Medical, Dental, Vision) for you and your family
• Discounts on Training, Edge Kids, Apparel & Shake Bar
• Education Reimbursement for certifications and ongoing learning
• Career Advancement through leadership training and growth paths
• PTO & Paid Holidays to recharge and live well
• 401K + Life Insurance + LTD + Employee Assistance Program (EAP)

• Competencies:
  
  Communication Skills & Accountability
• Work in a dynamic health club environment with members, staff, and vendors
• This is a non-exempt, full-time position with varied hours based on business needs.
• While performing the duties of this job, the employee is regularly required to talk, see or hear. This role routinely uses standard office equipment such as computers and phones. This is a high-paced environment.

There is a reason our members call us the best gym ever... it's because we have the best staff ever... come join our team! It's okay… you can invite your friends to come work with you too!

Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.