Key Account Manager

Job Title:

Key Account Manager

Company: UIL

Location:

Orange, CT

Work type:
Office

Salary ranged from $116,640 - $145,800.

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career‑advancement pathways

For more information, please visit:
Benefits - Avangrid

Responsible for managing a portfolio of largest and/or most politically sensitive commercial, industrial and municipal customers. Influences and advises key customers on natural gas and electrical related issues including, but not limited to: account management, collections, products and services, and large project management. Promotes sales of natural gas and electricity, and responsible for the promotion of company programs and projects and managing trade allies and nonresidential customers.

Provides technical support and data analysis, interpret load information data and policy interpretation. Continuous learner which results in ability to promote new emerging energy technologies such as Batteries and Micro‑grids. Functions as team lead for various customer and internal projects and initiatives. Leads negotiations with customers on a variety of tariff, rate and service issues. Leads contracts from initial to executed state.

Supports company emergency restoration efforts in lead roles. Insures company and customer compliance from a policy, safety and regulatory standpoint. Frequent interaction with internal and external Senior Leadership.

Education & Experience

Required:

Masters in Business Administration is a plus, or minimum 10 + years directly related technical utility experience requiring business customer interaction.

• Skilled communicator with effective influencing skills
• Ability to work to targets and tight deadlines
• Confident decision maker
• Strong customer service skills
• Contract negotiation skills
• Working knowledge of company tariffs
• Accomplished in public speaking
• Professional executive level account/portfolio management skills
• Strong technical aptitude
• Fluent in company computer applications-SAP/Microsoft Office Suite
• Able to work independently and in a team environment
• Experience managing challenging customer situations
• Independentally solve complex problems applying math and technical knowledge
• Able to lead and guide complicated projects (project management)

Preferred B.S. degree in Engineering, Marketing, Math or equivalent.

• Global view of the Business - ADVANCED
• Achieving Results and Continuous Improvements - ADVANCED
• Initiative - ADVANCED
• Innovation & Creativity - ADVANCED
• Global Relationships:
  Flexibility & Globalization - ADVANCED
• Customer Focus - EXPERT
• Communicating & Influencing - ADVANCED
• Team Work - ADVANCED

• Team Management - COMPETENT
• Developing Others - COMPETENT

Competency Model Delivering for the Business:
Global view of the Business Initial – Knows and understands own area of responsibility. Competent – Identifies and understands the relationships and links with other areas across the organization. Advanced – Can identify how his/her own business area contributes to the Iberdrola Group. Expert – Has a view of the organizational environment and the external market. Achieving Results and Continuous Improvements Initial – Performs work adequately, striving for effectiveness.

Achieves agreed goals. Competent – Creates own working standards, places high demands on him/herself and the results achieved. Advanced – Makes changes in order to improve performance or results. Expert – Assumes new challenges, taking calculated risks. Initiative Initial – Solves problems in day-to-day role. Competent – Acts quickly and decisively in uncertain situations. Advanced – Anticipates problems and opportunities and acts accordingly.

Expert – Creates opportunities and acts with future vision. Innovation & Creativity Initial – Willingly accepts innovative approaches. Competent – Has innovative ideas by applying experiences and knowledge already learned. Advanced –…