Patient Registration Coordinator; Bilingual

Overview

Patient Registration Coordinator – the first line of customer service for all patients and visitors entering our office. We are seeking a happy, responsible individual who takes initiative, works as a team, and helps create a positive patient experience. This role supports the front and back of the office and facilitates connections between patients, staff, and doctors.

• Greet patients upon arrival
• Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Provide the patient with the necessary paperwork and review it for accuracy when submitted.
• Change and update patient status in the computer according to established guidelines
• Verify insurance and coverage frequencies as needed
• Assist with attaching payments, sending claims, and checking billable x-rays
• Clean and maintain the front office area and lobby
• Perform other duties as assigned

• High school diploma or GED preferred
• Dental experience is required

• Customer service skills – provide excellent patient service to meet dental needs
• Multi-tasking – ability to prioritize and address multiple demands concurrently
• Communication – effective communication with the clinical team, patients, responsible parties, and other staff
• Team mindset – ability to work within a team for the patient’s benefit
• Positive problem solver – ability to think on your feet and resolve a variety of issues

Monday–Friday
Orange Family Dental (Edgar Brown Dr.)

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.