Real Estate Lending Servicer

The ideal candidate for this position must be able to manage multiple job duties throughout the month while providing excellent member service, maintaining a positive attitude, and being a team player. Strong organizational and time management skills, and accuracy and attention to detail are critical.

Duties include the following:

• Educate and inform members of products and services the Credit Union offers.
• Check e-mail at least once a day.
• Review Intranet at least daily. Review Credit Union website at least weekly.
• Adhere to regulatory requirements regarding Bank Secrecy Act to ensure proactive measures against all illegal activity.
• Monitor and report any unusual activity to supervisor.
• Complete annual training courses.
• Open, Sort, and Process Mail Daily.
• Process Real Estate Loan Payments and corrections.
• Set up new loans in FICS and fund loans, including processing fees, payoffs, checks to third parties related to the funding, etc.
• Record Security Instruments with appropriate county to record our lien and perfect our security interest in the collateral.
• Create and maintain Escrow Accounts, including processing the Annual Escrow Analysis each month and Short Year Analyses as needed as well as paying Insurance from Escrow monthly and Taxes annually.
• Pull Paid Out Loan Report and process Paid Off loans and prepare and record Release of Liens.
• Prepare Rate Survey weekly.
• Generate Loan Maintenance Report each Monday and distribute for review.
• Manage Insurance Tracking. Reports are worked weekly.
• Order force placed insurance through SWBC.
• Miscellaneous Filing (Insurance Policies, Escrow Analysis, Loan Folders, incoming recorded documents, Title Policies, etc.)
• Answer Servicing Calls and emails and assist members in person as needed.
• Manage and Pay monthly Vendor Invoices.
• Monitor Non-Escrowed Taxes and send letters as needed.
• Assist other loan processor with their duties as job demands.