Deli Team : Fast-Paced Prep & Service

Job Description – Deli Team Member

Position Title:

Deli Team Member
Department:

Deli

Reports To:

Deli Manager / Shift Lead
FLSA Status:

Non-Exempt

Position Overview

The Deli Team Member plays a key role in delivering excellent food quality and customer service within our deli department. This position is responsible for preparing, cooking, and serving food items, maintaining a clean and organized work environment, and supporting overall deli operations. Flexibility, teamwork, and a strong work ethic are essential.

Key Responsibilities

Food Preparation & Cooking

• Prepare, season, cook, bake, and fry food items according to company recipes and safety standards.
• Operate fryers, ovens, steam tables, and other kitchen equipment safely and correctly.
• Follow proper portioning and presentation guidelines.
• Assist with daily prep work, including chopping, slicing, and assembling ingredients.

Service & Customer Interaction

• Serve customers at the steam table line with speed, accuracy, and a positive attitude.
• Maintain a clean, organized, and well-stocked service line at all times.
• Answer customer questions about menu items and provide recommendations when appropriate.

Dishwashing & Cleaning

• Wash dishes, utensils, pans, and equipment using proper sanitation procedures.
• Keep workstations, prep areas, and storage areas clean and orderly.
• Follow all sanitation, handwashing, and food-safety regulations.

Operations & Teamwork

• Assist with opening and closing duties as assigned.
• Check temperatures, rotate stock, and ensure proper food storage.
• Communicate any product shortages or equipment issues to the shift lead or manager.
• Work efficiently in a fast-paced environment while supporting other team members as needed.

Qualifications

• Prior experience in a deli, cafeteria, or kitchen environment preferred but not required.
• Ability to stand for extended periods and perform repetitive motions.
• Able to lift up to 40 lbs and handle hot equipment safely.
• Strong communication skills and a customer-first mindset.
• Must be reliable, punctual, and able to work in a team environment.

Work Environment & Schedule

• Fast-paced kitchen/deli environment requiring regular standing, lifting, bending, and reaching.
• Must be available for various shifts, including mornings, evenings, weekends, and holidays as needed.

Additional Expectations

• Maintain a neat, clean, and professional appearance.
• Follow all company policies, including uniform and safety requirements.
• Demonstrate a positive attitude and commitment to quality food and service.