Operations Support Specialist, Business

Responsibilities

The Operations Support Specialist, under the guidance of the Regional Vice President, supports the execution of key operational initiatives and affordable housing compliance activities across an assigned portfolio. This role focuses on promoting consistent site operations, strengthening regulatory compliance (HUD, LIHTC, bond programs, and related requirements), and supporting accurate reporting practices that reduce risk and support strong property performance.

Through a combination of onsite reviews and digital assessments, the Operations Support Specialist evaluates site processes, identifies opportunities for improvement, and partners with stakeholders to implement practical solutions, provide targeted training, and enhance administrative operations. This position requires strong problem solving, sound decision making, and the ability to manage multiple priorities while collaborating across departments.

From time to time, the Operations Support Specialist may support corporate initiatives or special projects to meet evolving business needs and operational priorities.