Nurse Manager Med​/Tele and Telemetry Units

Job Description Summary

The Telemetry Nurse Manager reports to the Director/Service Line Administrator. The Nurse Manager ensures the provision of his/her departments in collaboration with other health professionals in an environment that is respectful of others, accountable for outcomes and adaptive to change. The Nurse Manager is responsible for the planning and comprehensive operations of department/unit on a 24-hour basis.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC004746 ORBG - 3 East

Pay Rate Type

Salary

Pay Grade

Health-32

Scheduled Weekly Hours

40

Work Shift

Job Description

The Telemetry Nurse Manager reports to the Director/Service Line Administrator. The Nurse Manager ensures the provision of his/her departments in collaboration with other health professionals in an environment that is respectful of others, accountable for outcomes and adaptive to change. The Nurse Manager is responsible for the planning and comprehensive operations of department/unit on a 24-hour basis.

Essential Functions:

• Communicates with Director on a regular basis regarding day-to-day operational issues.
• Collaborates with care team to develop individualized plan of care participating in Interdisciplinary Care Planning rounds.
• Collaborates with Director in completing performance evaluations.
• Rounds daily on every inpatient utilizing Studer principles.
• Coaches staff in providing an optimal patient experience utilizing hourly rounding, AIDET, ACT, use of white boards, clinical care, etc.
• Ensures appropriate staffing. Assists in the daily adjustments to staffing required to have appropriate nurse/patient ratios. Ensures compliance with matrix.
• Assists in responding to investigations, follow-up and re-training.
• Provides first line customer service response and service recovery.
• May assists with assigning and/or completing duties listed on charge nurse report sheet, including crash cart checks, narcotic counts and discrepancy resolution, etc.
• Assists Department leaders in orientation of new employees. Works closely with Nursing Residency / Student Coordinator to ensure students and new graduates have positive orientation.
• Assumes on-call responsibilities as assigned by director.
• Reviews HCAHPS data and collaborates with director and patient advocate on performance improvement.
• Maintains nursing guidelines by writing and updating policies and procedures
• Adopts and implements innovative evidence-based nursing practices to improve quality and safety of patient care.
• May recruit, select and guide nursing staff
• Supports nursing staff job results by coaching, counseling, and disciplining employees
• Establish a compassionate environment by providing emotional, psychological, and spiritual support to patient, and families
• All other duties as assigned

Physical Requirements:

Physical requirements are primarily related to the essential functions of the job. To perform the essential functions of this position, you must be able to:

Sit, walk, stand, use your hands, reach, stoop, talk, hear, and smell. Lift or exert energy up to 50 pounds 25% of the time, up to 100 pounds 50% of the time, and more than 100 pounds 25% of the time.

Maintain close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors) and distance vision (clear vision at 20 feet or more), peripheral vision (ability to observe an area that can be seen move up/down or left/right) and depth perception (three-dimensional vision, ability to judge distances).

Mental Requirements:

Possesses the ability to read and interpret business or safety manuals, clinical or technical procedures or regulations. Able to write reports, correspondence, and/or manuals; effectively present information and respond to questions from groups, patients, families, other employees, and medical staff.

Able to perform math functions (add, subtract, multiply and divide), and perform more complex math functions to include calculating percentages, averages, volume, ratio, and interpreting graphs – using numbers, money, and units of measure.

Define problems, collect data, establish facts, and draw valid conclusions. Deals with…