Medical Administrative Assistant

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health.

That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

• 2 weeks accrued vacation
• Accrued sick days, plus 2 flexible days each year
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $350 annual allowance to invest in achieving your personal wellness goals
• Participation in organizational pay for performance incentive program

The Medical Assistant will provide support to the Rapid Access Addiction Medicine (RAAM) team, and carry out administrative tasks that impact daily operations, including front desk reception duties. They will be responsible for performing general office duties, including participating on organizational committees and providing project support.

Permanent part-time, 18.75 hours Monday-Sunday, some evenings/weekends required. Note, this posting is for an active vacancy.

$21,894.30 - $25,411.18 annually based on part-time hours. (Candidate qualifications will be considered when determining the starting salary).

This position is based out of 1 Elizabeth St., Orangeville. Due to the nature of this program, this role is on-site and/or community based.

• Support scheduled front desk reception coverage, welcoming clients and visitors to our space; support clients with scheduled and walk in appointments
• Facilitate any immediate requests and coordination such as receiving deliveries and engaging with vendors/service providers
• Engage with clients to collect client feedback
• Maintain supply inventory by checking stock to determine inventory level, replenishing supplies, ordering supplies as needed, verifying receipt of supplies, including both office and medical supplies
• Act as a liaison between the Program Manager and staff to ensure appropriate coordination and follow-up on day-to-day needs
• Manage and maintain confidential information
• Where applicable, manage and maintain the Director and team’s work schedule
• Maintain electronic filing system as needed. Enter and update client data and pull data reports for program managers and funders as required
• Create, revise, and improve systems and procedures by reviewing operating practices, record keeping systems and forms;
  Implement changes as approved by Director
• Perform other duties and responsibilities including special project support, as assigned by the Manager

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

• Post-secondary diploma in Business/ Office Administration – Health Services is required
• Minimum 3 years of related medical administrative support experience is preferred
• Prior experiencing managing client or health records and filing systems is preferred
• Previous experience with OHIP billing is an asset
• Lab certification and/or procedure training is considered an…