Front Desk​/Dental Receptionist

Role Description

The Front Desk/Dental Receptionist is a Monday-Thursday , on-site role based in Oregon City, OR. This role is responsible for greeting patients, checking them in and out. Day-to-day tasks include answering phones, managing appointment scheduling and confirmations, updating patient records, processing payments, and coordinating with clinical team members to maintain an efficient schedule. The Front Desk/Dental Receptionist also assists with insurance verification, handles patient inquiries, and supports clear communication between patients and dental care providers.

The role requires consistent attention to detail, professional phone and in-person demeanor, and a focus on delivering a positive patient experience.

• Ability to manage appointment scheduling and patient check-in/check-out processes efficiently.
• Knowledge of Dentrix is a must.
• Strong phone etiquette and communication skills for handling calls, messages, and patient inquiries.
• Experience with general receptionist duties, including maintaining records, processing payments, and organizing the front desk.
• Previous experience in a dental or medical office environment required.