Director of Recruitment and Onboarding

PURPOSE OF POSITION

The Director of Student Recruitment and Onboarding provides leadership and drives continuous improvement across the College’s recruitment and onboarding activities, ensuring that students experience a coordinated and supportive pathway from initial outreach through successful enrollment and transition into their first term. As a leader within the Academic Foundations and Connections Division, this role helps shape the College’s new applicant experience and ensures a clear, welcoming, and student-centered entry point for all prospective and newly admitted students.

This position oversees student recruitment and onboarding activities, including outreach communications, campus visits and tours, prospective student recruitment events, and new student orientation, and collaborates with departments across the College to strengthen alignment between outreach and enrollment efforts. The Director supports a seamless transition from admission to enrollment by leading onboarding strategies, communication, and student support from inquiry through registration and matriculation into the first term.

The Director leads efforts to identify and remove barriers within the enrollment experience, leverages technology and CRM systems to design and implement effective communication and onboarding strategies, and collaborates with internal and external groups to increase access to College and connect prospective students to educational and career pathways.

This role is responsible for managing prospective student communication plans, assessing and implementing recruitment and onboarding strategies, and applying best practices to effectively guide applicants through onboarding and enrollment processes for all target populations across the institution. The Director works closely with staff and faculty across the College to integrate efforts that promote programs, enhance marketing, strengthen recruitment and outreach, and build sustainable enrollment pipelines.