Internal; Library Assistant II - Carnegie

This position is intended for Internal Candidates Only
. Applications for this position are open only to current employees of Oregon City, all other applications will be ignored.

OCPL is looking for a Library Assistant II to staff the Carnegie Desk
. This is a 26 hour per week position (.65 FTE) and is union-represented with pro-rated benefits, including medical/dental and paid leave.

• Assists patrons with finding library materials. Helps patrons use resource searches and library materials to locate information of interest.
• Sorts and files books. Maintains routine files related to Library operations. Accepts applications for computer-only library cards.
• Shelves and re-shelves books into proper alpha or numeric category.
• Participates in library beautification efforts such as but not limited to displays, placing and aligning materials on shelves, furniture arrangements and cleanliness, and appearance of entry ways.
• Performs other duties as assigned that support the overall objective of the position.

Preferred candidates have experience in assisting patrons with technology and strong customer service skills.

The Library Assistant II is the second in a multi-level career path for community Library services. The Library Assistant I provides circulation and customer service support. Advancement to Library Assistant II is possible by additional responsibility for opening the library, team leadership, and competency in customer service for circulation, reference, and special areas such as children’s or foreign language sections. Advancement to Library Assistant III is based on need and requires specialization in library systems and technology, technical services, circulation, reference services, and/or children’s services in addition to those competencies expected of a Library Assistant II.

Responsible for a full range of circulation related duties, some providing direct customer service and some indirect. Assists patrons with use of the library. Staffs all service desks. Checks out materials to patrons and assists patrons with all of their library account questions. Accepts and processes library card applications. Helps patrons find materials; instructs them in using the resource guides and in the use of computers for searching information.

Orients patrons to the use of the organizational system used in the library. Place holds for patrons and teaches patrons how to place holds. Provides reader’s advisory. Checks in library materials. Checks materials for damage and wear. Sorts Holds. Oversees shelving of materials and shelves materials. Collects service charges on overdue, lost, or damaged materials. Prepares overdue notices and similar short forms.

Follows-up on overdue materials. Sends notices, collects fines, and maintains associated records. Updates customer files from direct inquiry and returned mail. Verifies the accuracy of cash receipts and may prepare deposits.

Assists in the operation of a public Library in the Adult, Teen, Children’s, or Circulation areas, providing circulation, basic reference, technical services, program development, marketing, and technology related services. Opens the Library. Maintains an orderly environment that supports library activity. Closes down the Library at the end of the day. May act as Person In Charge. Contributes to a positive work environment.

Assists Youth Librarian/Adult Librarian in program development and event planning within the youth and adult departments. Assists marketing efforts with library staff and works closely with patrons, presenters and community groups. Promotes library collections, services, and programs.

Assists patrons with basic reference. Performs reference interviews. Demonstrates usage and search skills for…