Development Business Analyst

Position Summary

Supports the needs of the business and development by gathering technical requirements for custom applications efforts. Develops benefit statements that demonstrate the value added to the business for solutions through custom development and RPA. Partners with management in creating new processes, documentation standards, and templates to close process gaps. Acts as the key liaison between development and business units to help guide, influence, and implement effective solutions.

Collaborates closely with business units and acts as an escalation point to address concerns with custom development efforts. Continuously collaborates within the business analyst team and leadership to ensure consistency and alignment on processes.

• Develops technical specifications and requirements for development and robotic process automation. Defines and refines the requirements as necessary for successful development efforts. Creates robust requirements that fulfill user acceptance testing for development validation.
• Collaborates with all business units to improve current or future systems and processes. In accordance with defined frameworks requirements, design, concept sign-off, system configuration, and user acceptance testing. Captures benefits gained through operational efficiencies.
• Acts as an escalation point for issues with systems or processes, working closely with business units and other business analysts. Develop and validate proper testing scripts to ensure development accuracy.
• Guides and influences lines of business on solution design that positively impacts processes and reduces the need for manual intervention.
• Create and maintain technical project documentation used for system support troubleshooting, and future enhancements and or upgrades.
• Works closely with the business analyst team and leadership ensuring consistency across all systems and templates maintaining a streamlined process and experience for all areas of the business.

• Minimum five years progressive experience in a Business Analyst role required.

• Strong analytical skills for evaluating process designs, development, and implementation of software, systems, or products.
• Ability to create technical business requirements that meet the needs of development and has the ability to translate to business units.
• Strong leadership skills and the ability to partner on escalated issues and provide a resolution path.
• Strong knowledge of business analyst processes software development lifecycle methodologies, including Agile and Waterfall.