Quality Control Systems Manager

Oregon City, Oregon
Department: Quality / Manufacturing
Reports to: Senior Management / Operations Management

The Quality Control Systems Manager is responsible for developing, maintaining, and improving the company's quality control and quality assurance systems. This position ensures that raw materials, production processes, testing methods, and finished products meet established specifications, customer requirements, and applicable quality standards.

The Quality Control Systems Manager works closely with production, engineering, laboratory personnel, suppliers, and management to identify quality issues, determine root causes, implement corrective actions, and continuously improve manufacturing processes.

• Develop, implement, maintain, and improve quality control policies, procedures, and systems.
• Monitor the effectiveness of quality control and inspection processes throughout manufacturing.
• Verify that raw materials, purchased components, in-process materials, and finished products meet established specifications and inspection requirements.
• Review and analyze inspection results, test data, production information, and quality trends.
• Identify product or process quality problems and recommend appropriate corrective and preventive actions.
• Lead or participate in root cause investigations involving nonconforming products or processes.
• Establish inspection, sampling, testing, and documentation requirements.
• Review and maintain standard operating procedures (SOPs), quality manuals, work instructions, and other controlled quality documents.
• Prepare and maintain reports related to nonconformance, inspection results, corrective actions, root cause investigations, and quality trends.
• Monitor critical points within manufacturing processes and establish appropriate quality controls.
• Coordinate product testing and inspection activities throughout the production process.
• Support the development and review of product specifications and acceptance criteria.
• Ensure quality documentation is accurate, complete, and maintained in accordance with company and regulatory requirements.
• Communicate quality requirements and quality-related concerns to production personnel, management, suppliers, customers, and other applicable parties.
• Provide training and guidance to employees regarding inspection methods, quality procedures, documentation, and quality standards.
• Supervise or provide direction to quality inspectors, technicians, laboratory personnel, or other employees involved in quality activities.
• Evaluate new inspection methods, testing equipment, technologies, and quality-control techniques.
• Coordinate the selection and implementation of inspection and measurement equipment.
• Participate in supplier and contractor quality activities, including review of quality requirements and resolution of deficiencies.
• Support continuous improvement initiatives designed to improve product quality, process capability, efficiency, and consistency.
• Maintain current knowledge of industry practices, quality standards, manufacturing technology, and applicable regulatory requirements.
• Exercise authority to stop or hold production when significant product quality or compliance concerns are identified.

Successful performance in this position requires knowledge and practical understanding of:

• Manufacturing and production processes
• Quality control and quality assurance principles
• Inspection and testing methods
• Root cause analysis and corrective action
• Process improvement
• Statistical and analytical methods
• Product specifications and technical documentation
• Standard operating procedures and document control
• Measurement and inspection equipment
• Engineering and manufacturing principles
• Applic…