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Administrative Assistant

Job in Happy Valley, Multnomah County, Oregon, 97086, USA
Listing for: City of Happy Valley
Full Time position
Listed on 2026-06-22
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical, Admin Assistant, Office Assistant
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Administrative Assistant I
Location: Happy Valley

The City of Happy Valley is looking for an energetic individual that has pride in providing excellent service to residents and visitors. This position is the primary reception point for City Hall and requires someone to adapt to ever-changing customer needs. In addition to supporting the public, this position also supports City staff.

The schedule is Monday‑Friday 8am‑5pm with potential opportunity to assist with City events outside of these hours.

About Happy Valley:

Happy Valley is known for its wonderful neighborhoods that have an abundance of parks, open spaces, and meandering trails. Our residents take great pride in the community and come together throughout the years at an annual Fun Run, summer concert series, 4th of July Festival, Harvest Fest, Tree lighting and many other community‑driven events. As the community grows, we’re building a city where family‑friendly neighborhoods meet a world‑class economy.

Happy Valley’s business community is rapidly emerging, creating vibrant centers throughout town. Happy Valley is looking to the future. Once a small community as recently as the early 2000s, the City has rapidly developed toward being a medium‑sized city for the Clackamas County area and there is a lot of change happening in the community and in our organization. Happy Valley has the vision and heart to be a leader in the region.

General

Purpose

Under close supervision, performs a variety of routine administrative support tasks for the Community Services Department. Supports the daily operation of the public reception area and passport services. Interacts with internal customers, external customers; performs reception duties, clerical work and paper and electronic file maintenance and performs related duties as assigned.

Distinguishing Characteristics

The Administrative Assistant I position is distinguished from the Administrative Assistant II position by the level of complexity of tasks. The Administrative Assistant II performs work with general supervision. The Administrative Assistant I position will perform typical office functions such as answering telephones, photocopying, filing, preparing documents and correspondence, and maintaining database information. The Administrative Assistant I position will communicate effectively with the public on a variety of City topics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Any one position in this class may not perform all the duties listed below, nor do the listed examples of duties include all similar and related duties that may be assigned to this class.

  • Receives and screens visitors and telephone calls, using independent judgment; responds to requests for information and complaints from customers and the public, refers the request or complaint to appropriate staff; reviews, determines the priority and routes incoming correspondence.
  • Coordinates, arranges, and confirms meetings; arranges for meeting setup; screens requests for appointments; provides occasional administrative assistance for special events.
  • Acts as a passport agent to assist the public in completing the passport application process. Process associated passport application fees.
  • Acts in a retail capacity for the City retail store.
  • Performs a variety of basic administrative support to Community Services including data entry, drafting correspondence, creating and maintaining mailing and contact lists.
  • Receives and distributes City mail to the appropriate location.
  • Receives and processes applications for City dog licenses, alarm permits, business licenses, burn permits and tree permits.
  • Tracks, orders, and disburses office equipment and other supplies.
  • Maintain a positive public relationship with customers and be responsive to their needs.
  • Explains proper methods for completion of passport applications, dog licenses, alarm permits, business licensees, burn permits and tree permits, reviews online applications and correspondence for accuracy and completeness.
  • Composes correspondence in accordance with established procedures or instructions.
  • Assist and support the City to identify and provide services to all members of the community and remove barriers to those services.
  • Performs other duties as…
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