Office Specialist

• Recruitment Closes: 07/22/2026
• Starting Salary: $3468 per month*
• Benefits: Medical, Dental, Retirement, Paid Leave and more
• FTE: Full-time
• FLSA status: Non-exempt
• Unit: Warrenton
• Location: Warrenton, OR
• Reports to: Program Manager
• Union status: Represented

* Salary placement is based on education, training, and relevant experience, consistent with the agency's pay practices.

North West Senior and Disability Services (NWSDS) is a local intergovernmental agency dedicated to supporting older adults and people with disabilities through programs that promote dignity, choice, and independence. We are seeking individuals who are committed to public service, value teamwork, and provide respectful, high-quality service to the communities we serve.

• Medical and Dental Insurance – 100% paid for employees and 90–98% covered for dependents
• Generous Paid Time Off and holidays
• Public Employees Retirement System (PERS) participation
• Employee Assistance Program (EAP)
• Long-Term Disability Insurance
• Supportive and collaborative work culture

• Deferred Compensation (457 Plan)
• Life Insurance
• Short-Term Disability Insurance
• Supplemental Plans such as accident, critical illness, and legal coverage

This position plays an important role in supporting Agency operations by providing office support, receptionist services, records management, and payment processing for agency programs. Office Specialist 2 staff work directly with consumers, providers, and staff to help ensure efficient day-to-day operations and responsive service across multiple program areas.

• Provide office support for agency programs including forms, applications, correspondence, filing, and records management.
• Welcome visitors, answer phones, respond to general questions, and route consumers to the appropriate staff or services.
• Assist consumers with application packets, scheduling, and general program information.
• Process payments, deposits, billing forms, and financial records according to Agency procedures.
• Support provider payment processing, including reviewing entries, creating payment vouchers, and helping resolve payment issues.
• Provide technical assistance to providers and consumers using Agency payment systems and related resources.
• Receive, sort, scan, and distribute mail, fax transmissions, and documents.
• Maintain electronic and paper files in accordance with Agency and program requirements.
• Order and maintain office supplies and support reception area organization and readiness.
• Follow Agency policies, confidentiality requirements, and mandatory reporting obligations while providing professional customer service.
• Communicate directly with consumers whose primary language is not English.
• Interpret and explain forms, services, and program information in the identified language pair.
• Translate written materials as needed.

A qualified applicant will have a minimum of three (3) years of equivalent combination of education and/or experience which demonstrates the knowledge, skills and abilities required. The following qualifications meeting the minimum requirements will be considered:

• High school diploma or GED
• Education supplemented by secretarial or office training is preferred
• Three (3) years of progressively responsible secretarial or office experience using personal computers
• Ability to successfully demonstrate the required level of proficiency for bilingual duties

Positions that require driving must possess a valid driver’s license and maintain an acceptable driving record. May require proof of personal automobile liability insurance in accordance with ORS Chapter 806 and use of a personal vehicle.

Employment is contingent upon successful completion of a criminal history check. Conviction of a crime does not automatically disqualify an individual from employment. Some positions may require additional screening, including but not limited to state or national fingerprint-based background checks.

Must comply with confidentiality requirements and mandatory reporting obligations related to…