Front Office Coordinator – Long Term Care Center

Schedule: Full Time

Positions Available: 1

Job Location Type: On-site

Job Location: Blue Mountain Care Center, Prairie City, OR

The Front Office Coordinator serves as the first point of contact for Blue Mountain Care Center by answering phones, greeting residents, visitors, staff, and vendors, and providing courteous, professional customer service. This position supports the daily operations of the front office by maintaining an organized and welcoming reception area, assisting the BMCC leadership team with administrative duties as assigned, and helping ensure the front office desk runs smoothly and efficiently.

• Promotes the mission, vision, and values of BMHD and Blue Mountain Care Center.
• Serves as the first point of contact for residents, families, visitors, staff, vendors, and community members entering or calling BMCC.
• Answers and routes incoming phone calls in a courteous, professional, and timely manner.
• Greets and directs visitors and staff while maintaining a welcoming, organized, and professional front office environment.
• Assists the BMCC leadership team with administrative and clerical duties as assigned.
• Performs routine office support tasks such as distributing messages, managing incoming and outgoing mail, copying, filing, scanning, and maintaining records.
• Maintains confidentiality of resident, employee, and organizational information in accordance with applicable policies and HIPAA requirements.
• Monitors front office supplies and notify appropriate personnel of needs to help ensure uninterrupted operations.
• Maintains cooperative working relationships with residents, families, team members, leadership, vendors, and the public.
• Follows all safety, infection prevention, and workplace procedures applicable to the front office and care center environment.
• Performs other duties as assigned by Care Center Leadership.

• High School Diploma, G.E.D. or equivalent experience

None

• Basic Life Support (BLS) Certification

None

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