Customer Care Associate (Outpatient
Listed on 2026-07-30
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Administrative/Clerical
Healthcare Administration, Medical Receptionist -
Healthcare
Healthcare Administration, Medical Receptionist
Location: Ukiah
Customer Care Associate (Outpatient) – Contract (17 Weeks)
Schedule
Day Shift
40 hours/week
8-hour shifts (Monday–Friday)
Auto Offer
Position Summary & ResponsibilitiesProvide front office support and high-quality customer service
Answer calls, schedule, register, and check in patients
Verify insurance, process forms, and maintain accurate records
Coordinate referrals and obtain authorizations
Handle payments, balance cash drawer, and manage billing data
Maintain clean, organized front desk and waiting areas; perform quality checks
Support clinic operations, reporting, and administrative tasks
Required QualificationsAbility to perform front office and administrative duties
Experience with patient registration, insurance verification, and data entry
Basic computer and office system proficiency
Preferred QualificationsHigh School Diploma/GED (preferred)
Associate’s/Technical Degree or equivalent experience (preferred)
Integrity
Team player
Critical thinker
Organizational RequirementMust comply with required vaccinations (medical/religious exemptions may apply)
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