MOW - Outreach and Engagement Support Specialist

Meals On Wheels Program Administrative Assistant II

Studies have shown that candidates that are female and/or BIPOC are less likely to apply for jobs unless they meet all the qualifications, they find in the job description. We are seeking the best candidate for the job, and that candidate may be a person who comes from a less traditional background. We encourage you to apply even if you don't meet every minimum qualification described or are unsure if your experience could be considered related experience.

Bilingual English/Spanish Encouraged.

The Meals on Wheels Program Administrative Assistant II provides advanced administrative, communications, and program support to the Meals on Wheels Program Supervisor and the Meals on Wheels team. This position performs complex administrative functions; develops and maintains program data, communications, and digital content; supports fundraising and community engagement activities; and assists with marketing, outreach and special projects.

The individual in this role performs in a manner which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully. Engages in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related associations. Develops good working relationships with division and agency staff and supervisors through active participation in accomplishing group projects and in identifying and resolving problems in a constructive manner.

Demonstrates openness of constructive feedback and suggestions, to strengthen work performance. Contributes to a positive, respectful, and productive work atmosphere. Regular attendance is required to meet the demands of this job and to provide necessary services. This position is a Mandatory Reporter by statutory requirement.

Essential Job Duties

• 50% Communications, Marketing and Digital Content Management
• Develop, edit, and produce newsletters, presentations, and marketing materials.
• Create digital content using basic to intermediate graphic design knowledge and tools.
• Maintain and update program social media accounts and engagement metrics.
• Coordinate and update website content to ensure accuracy and timeliness.
• Support promotional efforts for fundraising activities, donor campaigns, and community events.

• 25% Administrative Operations and Program Support
• Perform complex administrative and clerical functions requiring accuracy, confidentiality, and independent decision-making.
• Utilize advanced knowledge and features of Microsoft Office software (Word, Excel, PowerPoint, Outlook) and other office programs to support operations.
• Track tasks, monitor workflows, and ensure timely follow ‑ through on assignments.
• Apply and maintain knowledge of agency, program, and regulatory policies and procedures.
• Coordinate calendars, schedule meetings and appointments, and organize events and logistics.
• Prepare agendas, take and distribute meeting minutes and maintain program records and files.
• Respond to public inquiries, provide information, and refer individuals appropriately.
• Provide general support to the Program Supervisor and the Meals on Wheels team

• 20% Community, Sponsor & Fundraising Coordination
• Maintain sponsor and donor communication records and ensure timely follow-up.
• Support the development, planning, and execution of fundraising activities and community-based events.
• Assist individuals and community groups participating in fundraising or volunteer efforts.
• Attending committees, work groups, or community meetings at local or state level to represent the program.

• 5% Other duties as assigned

Working Environment and Physical Demands

Work is primarily performed in an office setting with frequent computer, telephone, and desk‑based activity. The position requires extended periods of sitting, typing, and repetitive motion. Limited travel throughout the three‑county area may occur for errands, training, events, or visits to other Cascades West locations.

Supervision Received:
Receives general supervision from a Senior & Disability Services Meals on Wheels Program Supervisor.

Supervisory Responsibilities:

None.

Minimum…