Operations Support Analyst

Operations Support Analyst

Administrative Specialist 2 – Operations Support Analyst Oregon Department of Transportation Public Transportation Division Program Service Unit Salem

The role:

Are you passionate about contributing to your community by improving access and mobility options? Join us as our operations support analyst! In this role, you will communicate daily with all levels of ODOT staff, local governments and transit providers for the purpose of giving and collecting data. You will interpret, assist and explain policies and procedures governing federal and state grants and apply those interpretations to specific routine and non-routine situations.

Apply today!

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A day in the life:

• Maintain Public Transportation Division's system of record for Oregon's passenger transportation vehicle fleet, transit-related equipment, signs/shelters and facilities.
• Proactively work within established procedures and work with program coordinators to evaluate and analyze current and new policies, procedures and rules.
• Create, maintain and improve processes to notify grant recipients of requirements.
• Assist managers in developing and preparing reports, databases, spreadsheets and presentations.
• Research, compile, review and analyze information and data to prepare internal and federal reports.
• Coordinate data requests and reporting with local transit agencies for State and Federal reporting.
• Work with Federal Transit Administration manager to ensure compliance for the division and recipients.
• Resolve discrepancies, errors and omissions by researching, communicating and negotiating solutions with grant recipients.
• Assist regional transit coordinators and grant recipients with administrative functions.
• Identify, develop and recommend new processes and procedures for grant recipients' agreements.
• Hybrid work options available – the person in this position will be required to work in the office at least eight times per year.
• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitmentgon.gov.

What's in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity!

Minimum qualifications:

• Three (3) years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
• OR An associate degree in general office occupations AND two (2) years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
• OR An equivalent combination of education and experience.

What we'd like to see:

• Experience managing digital databases, auditing tracking systems and turning raw data into visual reports.
• Experience applying a high level of detail to preparing legal documents, processing payments and managing data.
• Able to communicate clearly and collaboratively with internal and external…