Program Administrator

Location: Boardman

Program Administrator

Overview

We are seeking an organized and detail-oriented Program Administrator to support operational programs, project coordination, reporting, and stakeholder communications across multiple locations. This role plays a critical part in ensuring program activities run efficiently by managing reporting processes, maintaining documentation, coordinating cross-functional teams, and supporting operational governance activities.
The ideal candidate is highly organized, excels at managing competing priorities, and has experience supporting program or project operations in a fast-paced environment.

Key Responsibilities

Program Coordination

• Coordinate day-to-day program activities across multiple operational sites.
• Serve as a central communication and coordination resource for stakeholders.
• Schedule, organize, and facilitate meetings, reviews, and follow-up activities.
• Support established escalation processes and ensure timely issue resolution.
• Assist program leadership with planning, tracking, and execution activities.

Reporting & Metrics

• Collect, validate, and organize operational data from approved systems and tools.
• Prepare recurring program status reports, dashboards, and performance metrics.
• Track key performance indicators (KPIs) and service-level objectives.
• Maintain reporting templates and data repositories.
• Ensure reporting accuracy and consistency across programs.

Administrative Support

• Manage program documentation, meeting notes, action items, and deliverables.
• Maintain project timelines, milestones, and status updates.
• Track workflows and support adherence to operational processes.
• Assist with audit readiness and documentation management.
• Support program governance and operational reviews.

Process Improvement

• Support standardized operating procedures and best practices.
• Identify process inefficiencies and recommend improvements.
• Assist with workflow enhancements and reporting optimization initiatives.
• Maintain feedback tracking and communication processes.

Risk & Issue Management

• Document risks, issues, dependencies, and mitigation plans.
• Escalate concerns through established governance channels.
• Coordinate follow-up activities to drive issue resolution and closure.
• Support operational continuity through effective tracking and communication.

Required Qualifications

• Bachelor's degree or equivalent professional experience.
• 2+ years of experience in program coordination, project administration, operations support, or business support functions.
• Experience creating and maintaining reports, dashboards, and operational metrics.
• Strong organizational, prioritization, and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Teams, and SharePoint.
• Ability to work independently and collaborate effectively across multiple teams.

Preferred Qualifications

• Experience supporting data center operations, IT operations, technical teams, or other large-scale operational environments.
• Experience with reporting and visualization tools such as Power BI.
• Familiarity with project management methodologies and governance frameworks.
• Experience supporting enterprise-level programs or operations.
• Strong analytical and problem-solving skills.

Success Measures

Success in this role will be demonstrated through:

• Accurate and timely delivery of reporting and program updates.
• Effective coordination of stakeholder communications and meetings.
• Consistent maintenance of project documentation and operational records.
• Timely identification, escalation, and tracking of issues and risks.
• Contribution to improved operational efficiency and reduced administrative burden for program leadership.
• Support of program objectives, milestones, and workflow completion targets.

Alternate Job Titles for Recruiting Searches

• Program Administrator
• Program Coordinator
• Project Coordinator
• Project Administrator
• Operations Coordinator
• Program Support Specialist
• Business Operations Coordinator
• PMO Coordinator
• Program Analyst
• Operations Program Coordinator

Key Skills

• Program Management
• Project Management
• Stakeholder Management
• Reporting & Metrics
• Operational Coordination
• Documentation Management
• Risk & Issue Tracking
• Process Improvement
• Microsoft Excel
• Power BI
• Cross-Functional Communication

Job Type & Location
This is a Contract position based out of Boardman, OR.
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness,…