Overnight Concierge - Senior Living; Part-Time

Welcome to the next generation in senior living, The Springs Living Happy Valley. Our purpose at The Springs is to change the way people think, feel, and experience working in Senior Living. We’ve taken the time and care, to create handcrafted communities for seniors and their families.

All of our communities offer warm and inviting environments that enhance people's lives and offer quality services and genuine solutions for seniors. This position primarily supports seniors living in our community's independent living.

• Part-time Overnight Shift: Friday and Saturday from 10:00PM - 6:30AM

• Greeting residents, guests, and visitors with professionalism and compassion.
• Providing helpful assistance for residents with items such as troubleshooting TV's, phones, laptops, minor maintenance assistance, and minor housekeeping tasks.
• Responding to resident needs with care, kindness, and efficiency.
• Acting as a first responder to resident emergency calls, including calling 911 on the resident’s behalf if needed.
• Performing administrative tasks such as making and distributing flyers, managing room reservations, and responding to emails.
• Answering resident questions.
• Monitoring security cameras.
• Answering phone calls.
• Maintaining clean and organized spaces surrounding the concierge desk.
• Delivering packages and newspapers.
• Assisting other departments as needed.

• Prior experience in customer service.
• Ability to use technology, including desktop computer, landline phones, cell phone, and various computer programs.
• Ability to effectively present information and respond to questions from residents, staff, and visitors.
• Ability to prioritize and complete assignments.
• Ability to interpret written or verbal instructions.
• Ability to solve practical problems.