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Senior Customer Service Manager, Semiconductors (Japan

Job in Fields, Harney County, Oregon, 97710, USA
Listing for: ASM
Full Time position
Listed on 2026-08-12
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Service Manager, Semiconductors (Japan)
Location: Fields

ASM in the United States (Oregon) seeks a Level 1 Customer Service Manager to be the primary interface with key semiconductor customers in Japan. You will bridge field service, account sales, and logistics to maximize uptime and revenue while driving satisfaction.

Strong leadership, process improvement, and data proficiency are essential. Responsibilities include end-to-end order management, proactive escalation prevention, and stakeholder communication.

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Position Requirements
10+ Years work experience
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