Recreation Assistant - On Call Job Sherwood Oregon USA,Customer Service/HelpDesk

Location: Sherwood

#2026-19

The City of Sherwood is looking for an On Call Recreation Assistant!

Sherwood, Oregon is a welcoming community with residents who enjoy the quality of life afforded by the picturesque surroundings, economic opportunities and community engagement. This rapidly growing city is part of the Willamette Valley known for its delectable Pinot Noirs and is surrounded by the Tualatin and Chehalem Mountains.

A city of more than 20,000 people call Sherwood home and Washington County has approximately 450,000 residents. This county’s communities serve as great places to raise families for those working in Portland as well as neighboring employment centers in the silicon forest that makes up the metro region.

Come join us as our next Field House, On Call Recreation Assistant!

This is an on-call, weekend position, with occasional weeknights and holidays.

Under general supervision, the Recreation Assistant will provide assistance to the Community Services Department and Field house recreation programs. May provide training and orientation to volunteers, students and newly assigned personnel on site policies and practices.

Essential Duties

1. Set up facilities for events and activities as needed, following written and drawn diagrams. Work cooperatively with staff members to plan and execute room set up and tear-down.

2. Assist with special events as needed.

3. Provide customer service, greet visitors and respond to inquiries from the public.

4. Provide information in a clear, concise and efficient manner.

5. Register participants in classes and special events.

6. Open and close facilities for programs and events, following safety protocols.

7. Accept and receipt payments as needed.

8. Perform cash & cash register handling procedures as needed.

9. Perform a variety of clerical activities, such as photocopying, filing, sorting documents, mailings, etc.

10. Monitor facility during special events, providing customer service to renter and event participants, monitoring safety and adherence to facility guidelines and reviewing check in/out procedures.

11. Perform light cleaning duties as needed.

12. Maintain cooperative working relationships with City staff, other organizations, and the general public.

13. Follow all safety rules and procedures for work areas.

Auxiliary Duties

Provide assistance to other staff as workload and staffing levels dictate. Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility. Maintain work areas in a clean and orderly manner.

Knowledge of

General knowledge of recreation programs and general office practices and procedures, English and business grammar, customer service, and use of standard office equipment.

Ability to

Interact effectively with the public, including coaches, teams, players, parents, spectators, and other employees; function in a high energy environment and provide quality customer service to clients of all Recreation Division programs; conduct all games, matches, and activities according to prescribed rules and regulations.

Education and Experience

Any combination of training and experience that provides the required knowledge, skills and abilities is qualifying; typical education would include a high school diploma or equivalent, or current enrollment as a student; and some experience or program specific knowledge in the assigned activity.

Special Requirement/License

Valid Oregon Driver's License.

Desirable

Qualifications:

Knowledge of word processing and spreadsheet applications and software utilized within the assigned department.
Bilingual in Spanish.
Previous experience working directly with the public and/or in municipal recreation programs.

SUPPLEMENTAL INFORMATION Physical Demands

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility. Duties involve moving materials weighing up to 10 pounds on a regular basis such as files, books, office equipment, etc., and may infrequently require moving materials weighing up to 25 pounds. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, calculator, and standard office equipment.

Working

Conditions

Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises. Work schedule includes evening and weekend shifts and availability on short notice.

City of Sherwood is committed to using a Merit Based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.

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