Front Desk Agent

Future Opening:
Front Desk Agent Full Time

Please note an applicant will only be considered if they currently live within 15 miles of the Brookings/Harbor, Oregon area. If you do not currently live here and have a place of residence, please submit your application after you have made the move. Thank you.

Monday and Tuesday: 8 a.m. – 5 p.m.
Wednesday through Friday: 8 a.m. – 2 p.m.

From time to time, we may need you to pick up an extra shift or swap shifts should the need arise.

• Tuition assistance for college students
• Up to 40 hours paid time off per year

• Handling all aspects of the reservation process
• Opening the office
• Processing payments
• Completing daily settlements
• Cleaning the office areas
• Coordinating with housekeeping regarding room status and room/guest needs
• Build rapport with guests and identify their needs through friendly conversation and open-ended questions
• Describe the features and amenities of guest rooms

• Minimum of 12 consecutive months working as a motel front desk or in a very busy office/call center within the past 3 years
• Must have very neat handwriting
• Basic computer skills – Microsoft Office (version 2019 or later) or Google Workspace programs
• Excellent customer service and problem-solving skills
• Basic math and English skills
• Able to type a minimum of 30 wpm with 95% accuracy or higher
• Spanish helpful but not required
• Ability to deal calmly and politely with difficult people and difficult situations
• Ability to work well in high pressure situations

Tests will be given in these areas during your interview.