Program Manager, Interoperability

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement.

We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Program Manager oversees and optimizes OCHIN's systems, processes, initiatives, and tools to support the success of our members. This role leads strategic programs, focusing on equitable clinical, financial, and operational outcomes for health care organizations (HCO). The Program Manager works closely with management to define program goals and ensures alignment across teams to drive successful outcomes. Responsibilities include providing consultation and technical assistance, managing grant compliance, fostering positive funder relationships, and acting as the program's voice to ensure stakeholder communication and process alignment.

This role plays a critical part in the execution of OCHIN's strategic goals and the achievement of desired outcomes for all stakeholders. Please note:
This position is funded through a contract. Continued employment is contingent upon contract renewal or extension, and organizational needs.

Essential Duties:

• Lead design and execution of program activities, ensuring timely delivery and strategic alignment, and driving organizational goals and measurable outcomes
• Build and maintain strong relationships with internal teams, leadership, and external partners to foster collaboration and drive performance
• Support deployment of digital health tools, including remote patient monitoring and patient-facing technologies (e.g., patient portals) to improve care access and outcomes and care delivery integration
• Apply advanced program and project management practices, including governance, prioritization, resource alignment, risk management, and quality oversight
• Leverage data and analytics to drive decision-making, continuous improvement, and development of program or product roadmaps
• Serve as the primary point of contact for program communications; provide regular updates on roadmap, progress, outcomes, and key metrics, including presentations and training
• Identify opportunities to improve adoption, implementation, and optimization of tools, technologies, and processes
• Act as a change agent to promote a health center-centric culture to support HCO transformation
• Stay current on industry trends, regulatory requirements, adult learning strategies, and relevant program knowledge
• Maintain awareness of OCHIN services and solutions through engagement in internal-facing cross-functional meetings and external-facing work groups
• Communicate regularly with HCOs, including status updates, to ensure program deliverables are meeting timelines, data requirements, other elements as necessary
• Build knowledge of domain-specific topics to gain greater understanding of barriers and innovative models to guide HCOs in addressing challenges to successfully develop, implement, and sustain action plans and/or improve rural health care

Requirements

• Bachelor's degree in program/project management or related field, master's preferred
• Experience working with health care systems, patient portals, telehealth, e-consults, and/or remote patient monitoring technology required; experience with Epic functionality preferred
• Knowledge of healthcare data, reporting, and analysis required; familiarity with advanced primary care concepts,…