Network and Telecommunications Administrator

Network and Telecommunications Administrator

Under the supervision of the IT Manager, the Network and Telecommunications Administrator is responsible for the installation, configuration, maintenance, and support of the organization's network and telecommunication systems. This role ensures the stability and integrity of all voice, data, and wireless network services across multiple locations. The administrator will manage network infrastructure components—including routers, switches, firewalls, and VoIP systems—while also monitoring network performance and resolving connectivity issues.

This position plays a key role in maintaining secure and reliable communications and contributes to infrastructure upgrades, disaster recovery planning, and vendor coordination.

• Administer, monitor, and troubleshoot LAN, WAN, VPN, and wireless networks.
• Maintain and support VoIP systems, PBX hardware/software, SIP trunks, and related telecom infrastructure.
• Implement and enforce network security measures including firewalls, access control, and IDS/IPS systems.
• Perform regular network performance analysis, patching, and apply optimizations as needed.
• Manage and support network hardware such as routers, switches, firewalls, and wireless access points.
• Monitor network activity using tools like Solar Winds, PRTG, or equivalent.
• Coordinate with third‑party telecom vendors and service providers for service delivery and issue resolution.
• Create and maintain network diagrams, technical documentation, and change logs.
• Provide technical support to end‑users and helpdesk staff for network or telecom‑related issues.
• Participate in disaster recovery planning and execution of network‑related backup and failover procedures.

• Service: We serve with compassion and understanding.
• Teamwork: We are one team – each one of us makes a difference.
• Curiosity: We promote learning.
• Integrity: We live by honesty, trust, and doing the right thing by our organizational values.

• Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
• 5 years of experience in network and telecommunications administration required.
• Relevant certifications such as CompTIA Network+, Cisco CCNA, or equivalent preferred.

• Strong understanding of TCP/IP, routing protocols (e.g., OSPF, EIGRP), DNS, DHCP, and VPN technologies required.
• Familiarity with network security tools and best practices required.
• Scripting knowledge for automation of routine tasks preferred.
• Excellent problem‑solving skills and the ability to work independently or as part of a team required.
• Experience with VoIP and telephony systems required.

On‑the‑job time is spent in the following physical activities:
No activity (taste or smell). Up to one‑third of the time:
Stand; reach with hands and arms. One‑third to one‑half of the time:
Walk and reach with hands & arms. Up to two‑thirds or more of the time:
Sit; talk or hear; use hands to finger, handle or feel.

Weight lifting/force exertion:
None of the time up to or more than 100 pounds;
Up to one‑third of the time up to 25 pounds; the rest no requirement.

Vision requirements:
Close, distance, color, peripheral, depth perception and ability to adjust focus.

Work environment:
None of the time extreme heat/cold; wet/humid; fumes/airborne particles; explosives; vibration; outdoor weather; moving mechanical parts; toxic or caustic chemicals; electrical shock. Up to one‑third of the time no requirement. Typical noise level: very quiet to moderate noise. Hearing requirement: ability to hear alarms on equipment, patient call and instructions.

Repetitive motion actions: 1–2 hours/day foot control. 3–4 hours/day grasping: firm/heavy; fine dexterity. 5–6 hours/day grasping: simple/light. 7+ hours/day hands; grasping: simple, light.

Mid‑Senior level

Full‑time

Information Technology

Hospitals and Health Care

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