Spa Receptionist, OC

The Position

Responsible for providing exceptional guest service to all resort guests. Directs workflow and daily operations at the spa front desk. Duties include but are not limited to:

• Responsibile for the greeting of all guests, answering phones, booking appointments, upselling treatments, checking the guests into the computer system after appropriate paperwork is filled out and processed.
• Processes payments for services, assisting guests with questions regarding spa services and products.
• Facilitates new guest orientation and escorts guests to treatment areas.
• Collects, delivers and picks up laundry from laundry area and restocks rooms and spas with clean linens and towels.
• Receives new inventory for sale.

• Comprehensive medical, dental, vision, and Rx coverage
• Generous Paid Time Off to recharge and enjoy life
• 401k with up to a 3.5% employer match to secure your future
• 20¢ per gallon fuel discounts to keep you moving
• Free meals
• Direct Pay (Payday Advance)

• High School Diploma or GED Certificate required.
• 1 year of experience in guest service environment and 1 year of experience in retail sales.
• Intermediate computer skills in Microsoft Word, Excel and Outlook.
• Excellent organizational, communication, and guest relations skills.
• Clerical and administrative experience required.
• Able to read and comprehend written instructions.
• Detail oriented and have the ability to multi-task.
• Ability to be efficient and productive in a fast-paced environment.
• Enjoy working with people.
• Must be a team player.
• Understand and adhere to safety policies and sanitization standards required by State of Oregon Board of Cosmetology and River Rock Spa.
• 18 years of age or older.
• Current OLCC license required.
• Must be able to obtain a Class I Gaming License.