Class II Slots Supervisor

Class II Slots Supervisor

Plateau Travel Plaza - Madras, OR 97741

Salary Range $20.00 Hourly

The Plateau Travel Plaza is expanding—and so is our gaming operation! With the recent expansion of our gaming floor to 150 Class II slot machines, we are looking for a Class II Slots Supervisor to help lead day-to-day operations and support an excellent guest experience in our newly remodeled facility.

This full-time position is ideal for someone who enjoys a fast-paced environment, takes pride in leadership, and knows how to balance guest service with operational oversight. As a supervisor, you'll play a key role in supporting team members, maintaining compliance, and ensuring our gaming floor runs smoothly on every shift.

• Supervise daily operations of the Class II gaming floor
• Provide leadership, coaching, and support to slot attendants and team members
• Ensure compliance with gaming regulations, internal controls, and company policies
• Address guest questions or concerns promptly and professionally
• Assist with scheduling, shift coverage, and operational needs
• Monitor the gaming floor to maintain integrity, safety, and a positive guest experience
• Complete required reports and documentation accurately and timely

The starting wage for a Class II Slots Supervisor is $20.00 per hour plus tips, depending on experience. We also offer a shift differential for non-standard hours, ranging from an additional $0.50 to $2.50 per hour, depending on the shift worked.

Eligible full-time team members also have access to a comprehensive benefits package that includes:

• Health insurance with low deductibles for individuals and families
• 401(k) retirement plan options
• Employer-paid life and disability insurance
• Flexible Spending Accounts (FSA)
• And much more!

Plus:

• One free meal per shift for all team members
• Shift differentials ranging from $0.50 to $2.50 per hour, depending on the shift worked
• Multiple employee appreciation events and programs throughout the year, including company-sponsored family fair days, movie nights, and monthly prize drawings

Benefits eligibility and offerings vary by position and employment status.

A few qualities we're looking for:

• Previous gaming, supervisory, or leadership experience preferred
• Strong customer service and communication skills
• Ability to lead by example and work well as part of a team
• Attention to detail and ability to follow and enforce gaming regulations and procedures
• Comfortable standing, walking, and being active on the gaming floor for extended periods
• Reliable attendance and punctuality
• Availability to work varied shifts including nights, weekends, and holidays
• Ability to pass a criminal history background check and gaming license requirements
• Must be 21 years of age or older to obtain the required gaming license
• Valid Oregon Driver's License and insurability preferred

Plateau Travel Plaza is a wholly owned and operated enterprise of the Confederated Tribes of Warm Springs. Tribal preference in hiring applies in accordance with CTWS Tribal policy; however, all qualified applicants are encouraged to apply and will be considered based on job-related qualifications.