Wellness Coordinator; Receptionist- PT

Job Details

Job Location:

9363 SE 82nd Ave - Happy Valley, OR 97086

Salary Range: $16.30 - $20.00 Hourly

Your role at The Joint Chiropractic will consist of you becoming a part of a team changing the face of chiropractic as we know it. You will be a trusted advisor and leader in your office and community helping us further our mission. We are on a mission to make routine chiropractic care more affordable and accessible in every community we serve.

You will be serving in a high-volume practice where all exams are done efficiently and effectively, allowing you to serve more, safely. This position is designed for season and new doctors alike, as we create an environment where learning is constant and you have the support necessary to focus on what is important, serving every person who walks in with the desire to be on a path to wellness.

• Coordinators must be excellent multitaskers. Able to perform clinic administrative processes, patient support and education, and transaction completion using point of sale software.
• Daily responsibilities focus on maintaining patient relationships, supporting doctor protocols, and resolving patient and visitor complaints directly or by channeling them to appropriate personnel for resolution.
• Strong ability to persuade, selling memberships and packages.
• Educate patients on wellness offerings and services.
• Manage clinic phone calls and walk-ins.
• Greet patients and assist patients in completing required paperwork.
• Maintain the cleanliness of the clinic and organization of workspace.
• Ensure all member account are current and accurate.
• Complete transactions using point of sale software.

• Competitive Pay.
• Potential for multi-clinic work.
• Bonus Potential.
• Part Time to Full Time opportunities between multiple clinics.
• Oregon Sick Leave (OSL):
  All employees are eligible to accrue and use OSL in accordance with state law.
• Paid Leave Oregon (PLO):
  Eligible for the statewide paid leave program if they have earned at least $1,000 in the prior year.
• Oregon Military Family Leave:
  Eligible for up to 14 days of unpaid leave per deployment if they work an average of 20+ hours per week.
• Retirement:
  All employees are eligible to participate in the company 401(k) retirement plan.
• Professional Development:
  Access to ongoing training and development to support clinical excellence and career growth.
• Performance-based bonuses and commissions based on the sale of membership packages.

• Cheerful demeanor.
• Able to work weekends/evenings (as required).
• Dedication to high quality service.
• Maintain a professional appearance and appropriate attire.
• Enthusiastic approach to customer service.
• Confident in presenting and selling service offerings.
• Able to stand and/or sit for long periods of time.
• Able to lift to 50 pounds.
• High School diploma or equivalent.
• Able to use office equipment: computer, scanner, phone system.
• Proficient with Microsoft Office.