Clerical Medical Office Assistant

Overview

Join our team at Wyandot Memorial Hospital, where you’ll find a supportive, community-focused environment, excellent benefits, and the opportunity to make a real difference in the lives of our patients. The Clerical Medical Office Assistant position supports the Radiology and Respiratory departments and is responsible for providing administrative and clerical support to ensure efficient daily operations and exceptional patient service.

This position serves as the primary point of contact for patients, providers, and staff by coordinating appointments, greeting patients, answering telephone calls, verifying patient information, and maintaining accurate medical records. The Clerk works collaboratively with clinical staff to support patient flow, scheduling, and communication while delivering professional, courteous, and patient‑centered service.

Wyandot Memorial Hospital is a proud, independent community hospital serving Upper Sandusky and the surrounding region since 1950. We’re not part of a large healthcare system, which means we make decisions locally, prioritize personalized care, and stay focused on what matters most: our patients and our people.

• High school diploma or equivalent required.
• Previous medical office, clerical, or healthcare experience preferred.
• Knowledge of medical terminology preferred.
• Proficiency in Microsoft Office and electronic medical record systems;
  Epic experience preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Attention to detail with strong data entry and computer skills.
• Ability to work independently and collaboratively as part of a team.

• Greet patients and visitors while providing exceptional customer service.
• Schedule appointments, diagnostic testing, and follow-up visits for the Radiology and Respiratory departments.
• Answer telephone calls, respond to inquiries, and direct calls appropriately.
• Register patients and verify demographic, insurance, and referral information.
• Maintain accurate patient records and enter information into the electronic medical record.
• Coordinate communication between patients, providers, and clinical staff.
• Prepare and process departmental documentation, reports, and correspondence.
• Assist with prior authorizations, referrals, and other administrative functions as assigned.
• Maintain office supplies and support the efficient operation of the departments.
• Ensure compliance with organizational policies, HIPAA regulations, and confidentiality standards.
• Perform other duties as assigned.

Our team enjoys a supportive work environment and a competitive benefits package that includes OPERS retirement, paid time off, comprehensive insurance, tuition assistance, and service bonuses.

This employer participates in E‑Verify.

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