Clinical Center Associate Trainee​/Clinical Center Associate

Position

Clinical Center Associate Trainee / Clinical Center Associate I

Job Type: Regular | Company:
Roswell Park Comprehensive Cancer Center | Department:
Ambulatory Services – Lymphoma and Multiple Myeloma | Time Type:
Full time | Weekly

Hours:

37.5 | FTE: 0.9375 | Shift: First Shift (United States)

Are you organized, friendly, and thrive in a fast‑paced healthcare environment? We’re looking for a detail‑oriented Clinical Center Associate Trainee or Clinical Center Associate I to work within our Ambulatory Services – Lymphoma and Multiple Myeloma department. In this role, you’ll be the welcoming face and steady hand behind the scenes—answering calls, assisting patients and visitors, managing clinic schedules, and accurately recording physician orders.

You’ll help guide patients through their visits, handle co‑pay collections with care and professionalism, and collaborate closely with a supportive care team. Working in a confidential, supervised setting, you’ll play a vital role in ensuring exceptional service, seamless operations, and a positive experience for everyone who walks through our doors.

Starting hourly rate for the Clinical Center Associate Trainee position is $19.55. Starting hourly rate for the Clinical Center Associate I position is $21.81. Both positions include a comprehensive benefits package.

Required Education and Experience for Clinical Center Associate Trainee:

• High School diploma or High School Equivalency diploma and one (1) year of full‑time experience in customer service.

Required Education and Experience for Clinical Center Associate I:

Preferred Qualifications: Bachelor's degree or minimum of one year of customer service, healthcare, administrative, or patient‑facing experience preferred. Positive attitude and willingness to learn. Strong organizational, problem‑solving, and critical‑thinking skills.

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy‑related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-Benefit sand Leaves and let us know the nature of your request and your contact information.