Program Coordinator III - ARCHES Family First

Program Coordinator III

Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Program Coordinator III.

The Program Coordinator provides direct support to sheltering services for The ARCHES Project. The ARCHES Project operates transitional housing shelters for individuals and families who are experiencing homelessness. The Program Coordinator will aim to create a unified system, whereby basic need and housing services are provided to clients. This position is renewable annually based on continuation of project funding. This position is responsible for facilitating daily program operations such as purchasing and ordering supplies, coordinating housekeeping and food services, training staff and volunteers, and expanding service offerings while providing client-centered and trauma informed care.

This team offers a lot of growth opportunities and professional development through hands-on experience.

Tuesday-Saturday 10:30am-7pm

Education and/or Experience

• Associates degree in social services, public health, or related field;
  Two years of case management or social service experience; and/or equivalent combination of education and experience.
• Ideal candidates will possess an advanced degree with three or more years of homeless service delivery experience and mental health certifications and/or licensing.

Certificates, Licenses, Registrations

• Driver qualification status required for this position. Driver license, insured vehicle available for use on the job and satisfactory drive record for previous three years required.
• Preferences given to applicants who have completed Certified Peer Support Specialist training.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.
• Must obtain Food Handler's Card within 30 days of hire.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Candidate must pass pre-employment and random drug/alcohol screens.

Knowledge, Skills, and Abilities

• Effective interpersonal communication skills, in both oral and written form.
• Proficiencies in computers, Microsoft Office products, database software and web tools.
• Demonstrates tact, diplomacy and empathy when communicating with clients, staff and program partners.
• Possesses excellent planning, organization and time management skills.

This job description is not intended to be all-inclusive. The employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

• Facilitates the daily operations of program services, including housekeeping, laundry, kitchen and supportive services.
• Is responsible for all financial tracking, inventory, purchasing and ordering supplies, and purchase reconciliation for the program.
• Makes appropriate maintenance requests for the program building; may be required to assist with basic maintenance repair.
• Trains and assists staff, volunteers, and interns. Supports adherence to program policy and procedures.
• Communicates program needs, maintenance issues, and client issues with the Program Manager.
• Assists with program planning geared towards expansion of service offerings, and coordinating and planning enrichment opportunities.
• Acts as the sheltering location's safety committee member, and ensures the program is compliant with all agency, state, and federal safety standards.
• Maintains facility licensing requirements and ensures the daily cleanliness of the program facility.
• Maintains complete client records, daily activity logs, mileage logs, and other reports as directed.
• Applies crisis intervention and de-escalation techniques as needed.
• Identifies program candidates through use of coordinated entry system and direct referrals from state and federal partners.
• Assists referred clients in completing program…