Practice Coach

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day.

OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Practice Coach provides practice transformation support to Health Center Organizations (HCOs) to help them establish and reach clinical, operational, and/or quality improvement goals; adopt best practices; implement innovations; and improve the experience and delivery of care for both patients and clinicians. Please note:
This position is funded through a contract. Continued employment is contingent upon contract renewal or extension, and organizational needs.

Essential Duties:

• Provide direct coaching support to clinical teams, both in-person and remotely; facilitate peer learning sessions, webinars, office hours, and technical briefings;
• Assist care teams in obtaining and using data to create clinical/operational action plans, drive decision making, and support adoption of evidence-based care pathways.
• Use strategies of adaptive change support, motivational interviewing, trauma responsiveness, and quality improvement to identify needs, clarify roles, and provide guidance for improving clinical and organizational processes.
• Support health center team adoption of technology solutions to drive practice transformation along the building blocks of primary care
• Manage multiple concurrent clinical improvement projects, actively participate in OCHIN cross-departmental project teams, and build/maintain relationships with internal and external stakeholders to improve OCHIN's systems and processes
• Identify, document and share best practice insights and actionable recommendations to internal and external stakeholders

Requirements

• Bachelor's degree in healthcare or a related field, master's degree strongly preferred
• Minimum of three (3) years of experience supporting health care teams in similar or relevant role strongly preferred and four to five (4-5) years a plus
• Demonstrated strength in anticipating and resolving problems including where little to no precedent may exist, strong process understanding of project lifecycle, highly independent and self-motivated
• Demonstrated experience supporting individual clinicians, care teams, and clinic leaders with implementing practice changes in a clinical setting using principles of motivational interviewing or human centered design; practices of Model for Improvement or Lean; and frameworks such as PCMH or the Building Blocks of High Performing Primary Care.
• Ability to create welcoming, structured spaces for meeting and collaboration, virtually and…